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  • Atención A Clientes Bilingüe Atención A Clientes - Xico - Rh Solucion

    Rh Solucion
    Rh Solucion Xico

    hace 1 semana

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    Descripción

    Be part of a leading financial institution renowned for excellence worldwide.

    We are seeking a highly skilled Customer Care Professional who is bilingual in English and Spanish.

    Key Responsibilities:

    • Provide exceptional customer service experiences through empathetic interactions and effective negotiation skills.
    • Create unique connections with customers to offer personalized solutions that exceed their expectations.
    • Maintain compliance with regulations, internal metrics, and goals.
    • Utilize advanced conversational English to effectively communicate with customers.

    Successful candidates will possess:

    • Empathy
    • Analytical forward thinking
    • Resilience under stress
    • A passion for customer service
    • Active listening skills
    • Excellent communication skills

    We offer:

    • A competitive base salary: $14,200 per month
    • Meal vouchers: up to $1,200
    • Restaurant vouchers: up to $670
    • Savings bonus: up to $1,200
    • Performance bonus: over $2,000 (after 3 months)
    • Comprehensive health insurance for employees, partners, and dependents
    • In-house physicians, nutritionists, and psychologists
    • Life insurance and pension plan
    • 11 days of paid vacation after the first year, plus 4.5 extra days
    • 5 economic days off throughout the year
    • Paternal and maternal days off
    • 20 days of paid Christmas bonus
    • Casual dress code

    This is a full-time position with an 8-hour shift schedule.

    The ideal candidate should have:

    • At least 1 year of experience in customer-facing roles
    • Advanced conversational English skills

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