Customer Service 3 Days Off Apply Today - Saltillo, México - ContactPoint 360
Descripción
Join our CP360 Family, today
From Maple Leaf to Monterrey:
Proudly Monterrey, Uniquely Canadian.
Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together
Who We Are:
Welcome to ContactPoint 360, the world's fastest-growing global BPO.
At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together.
With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines.
Our achievements are grounded in an award-winning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.
As a family-owned company, we cherish a sense of unity and support that extends beyond the workplace.
Our commitment to hiring the best talent is driven by our belief in the importance of family-like bonds within the organization.
Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.
Our Purpose:
Is to create the best human experience, ensuring the highest client satisfaction, and transforming clients' customers into loyal advocates for life.
As a Customer Experience Advocate, you have the incredible opportunity to be the driving force behind the world's most meaningful customer experiences
Join our EPIC culture that celebrates the Power Of You, where we value Empowered, Passionate, Inspirational, and Community supporting team members like you
Responsibilities:
- Embark on a mission to create memorable and positive interactions with our valued customers.
- Be the goto hero for solving various challenges, including registration issues, missing packages, courier assistance, billing inquiries, and technical concerns.
- Infuse every interaction with empathetic, compassionate behaviors, demonstrating genuine concern and unwavering determination to make things right for our customers and our exceptional staff.
- Exemplify integrity in time management, productivity, and fostering a collaborative and supportive team environment.
To be a successful Customer Relations Rep:
- Be willing to work full-time, position requires working anytime from 5 am to 9 pm
- Have 1+ years of previous customer service experience (preferred)
What We Offer You:
- 3 days off
- Great base salary $18,500 MXN
- Major Medical Expenses
- Life Insurance
- Pantry Vouchers
- Career & Leadership Development
Join our Amazing Team Today and Embrace Excellence Together
Tipo de puesto:
Tiempo completo
Salario:
$18, $21,000.00 al mes
Prestaciones:
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa
Tipos de compensaciones:
- Bono de productividad
Lugar de trabajo:
Empleo presencial
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