Cloud Technical Consultant - Monterrey, México - Jda Software

Descripción

Cloud Technical Consultant page is loaded Cloud Technical Consultant Apply locations Monterrey time type Full time posted on Posted Yesterday job requisition id

Blue Yonder Title:

Technical Consultant What you'll do - RESPONSIBILITIES Should have hands on experience with installing and configuring the product and understand the interactions within various modules.

It is preferable if the candidate has previous experience of working in any of the cloud technologies and should be familiar with the basic network terminologies.

Should work as a liaison between Consulting, Support and Cloud Services to ensure smooth and efficient implementation and integration between technical and functional system requirements during on-boarding of new customers or during upgrades or patch updatesIt is mandatory to have good knowledge of RBDMS concepts and administration.

Knowledge of RAC (Real Application Cluster) is an added advantage.
Candidate should be able to review an existing application set up and perform an assessment for suitability to upgrade.
Understands how BLUEYONDER solutions can be configured to better facilitate client business processes.
Should have strong analytical skills and problem solving skills. Knowledge of any defect management tool will be an added advantage.
Ensures quantity and quality content in the Knowledgebase. Should be able to drive a KT and Transition plan effectively.
It will be an added advantage to have a candidate with knowledge of incident, problem and change management process.
Responsible for incident resolution for specific set of customers within the specified POD / Product / ProjectAdheres to priority based management based on impact + urgencyDrive Service Improvement Plans and ensuring the Incident Management process is performed as designedOur Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers.

Does your heart beat like ours? Find out here:
Core Values
Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of.

Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Who are we?
We are a proven, passionate bunch of disruptors.

Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet.

Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor.

Our people are smart, creative, rock stars with over 400 patents and 10,000 people years of domain expertise.
What do we do? Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential.
"Blue Yonder" is a trademark or registered trademark of Blue Yonder, Inc. Any trade, product or service name referenced in this document using the name "Blue Yonder" is a trademark and/or property of Blue Yonder, Inc.
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