Am Program Specialist I - Ciudad de México - Honeywell

Honeywell

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Join a team recognized for leadership, innovation and diversity:

Honeywell is a Fortune 100 technology company that delivers industry-specific solutions that include aerospace products and services; control technologies for buildings and industry; and performance materials globally.

Our technologies help aircraft, buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable.

Day to day activities.

Assist customers with webshop registration and login support requests
Investigate webshop related customer issues, troubleshoot and effectively resolve
Coordinate resolution of webshop issues by partnering with IT and other teams, with timely escalations to ensure that issues are efficiently addressed
Demonstrate the features and functions of our webshop and customer portal
Verify accuracy of online product content
Analyze sales data from various digital channels and generate insightful reports
Collect and analyze key performance indicators to support process improvements including Google / Adobe analytics

MUST HAVE

Advanced English
Education: Bachelor's Degree (Business, Marketing, Chemistry, Chemical Engineering or related science preferred) it background
Excellent customer service, phone, and communication skills (mainly internal) in some cases they have contact with external customers.
Advanced knowledge of Microsoft Office suite, with heavy emphasis on Excel
Superior organizational skills and the ability to handle multiple tasks simultaneously while meeting deadlines
SAP skills to find information related to products
Analyze sales data from various digital channels and generate insightful reports

WE VALUE
Strong troubleshooting and analytical skills with the ability to take initiative and work independently
Outstanding attention to detail, along with an ability and willingness to become familiar with portfolio
Essential and critical skills and knowledge: Team player; Must have the highest level of professional integrity and honesty as well as personal credibility
3+ scheme

Additional Information:

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JOB ID:HRD192442

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Category:Business Management

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Location:Av. Santa Fe No 94,Torre "A" piso 1,Mexico City,CIUDAD DE MEXICO,01210,Mexico