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    • Speak english Representative - Querétaro, Qro. - Kerry

    Kerry
    Kerry Querétaro, Qro.

    hace 1 semana

    Default job background
    Descripción
    Job Title: Customer Care Support Specialist

    The Customer Care Support Specialist plays a vital role in shaping the future of food at Kerry, a leading taste and nutrition company for the food, beverage, and pharmaceutical industries. This position offers opportunities to explore and grow in a truly global environment, where you will have the chance to make a meaningful impact on customer satisfaction.

    In this dynamic role, you will be responsible for delivering world-class customer experience to our customers. Your key responsibilities will include:
    • Supporting delivery of critical customer care services within agreed service levels.
    • Demonstrating ownership and accountability for customer requirements related to customer orders, service, and data management requests.
    • Ensuring efficient and accurate processing of customer requests within agreed timelines.
    • Collaborating with the wider team to enable proactive end-to-end case management.

    Key Skills and Technologies:
    -Sales Order Management in SAP
    -Queue monitoring in Salesforce
    -Report and data maintenance
    -SAP
    -Power BI
    -Excel advanced
    -English Advanced

    This is an exciting opportunity to join Kerry's global team and contribute to the company's mission of shaping the future of food. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.
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