Linux OS Admin Jr - Mexico City Metropolitan Area - Syntax México

    Syntax México
    Syntax México Mexico City Metropolitan Area

    hace 6 horas

    Tecnología / Internet
    Descripción

    Job Description – SAP TMS Maintenance and Monitoring Engineer Junior

    Department: SAP TMS / SAP Basis Run Team

    Location: Remote

    Employment Type: Full‑time / Permanent

    Shift

    Position Summary

    The SAP TMS Maintenance and Monitoring Engineer will be part of the team formerly known as the SAP Basis Run Team, responsible for ensuring the stability, performance, and availability of SAP landscapes. This role focuses on monitoring, maintaining, and supporting SAP Transport Management System (TMS) and all underlying technical components.

    Candidates with SAP Basis experience are preferred. However, individuals without formal SAP Basis background may also be considered if they demonstrate solid proficiency in Linux, Windows, and database technologies (HANA, Oracle, Sybase, SQL Server, and/or DB2).

    Key Responsibilities

    • Perform daily TMS maintenance and monitoring activities to ensure stable and consistent SAP system operations.
    • Monitor SAP system performance, transport queues, system logs, alerts, and workload distribution.
    • Execute and troubleshoot transport requests, system changes, and environment updates.
    • Collaborate with SAP Basis administrators in managing system copies, refreshes, kernel updates, and patching activities.
    • Maintain system health through proactive monitoring and timely resolution of incidents or performance issues.
    • Escalate critical issues to senior engineers and support teams as required.
    • Work closely with application teams, security teams, and infrastructure teams to ensure smooth SAP landscape operations.
    • Document technical procedures, incident resolutions, and operational standards.
    • Support continuous improvement initiatives for automation, monitoring enhancements, and process optimization.
    • Participate in on‑call rotations (if applicable).

    Requirements

    Technical Skills

    Preferable:

    • Hands-on experience with SAP Basis (administration, monitoring, and troubleshooting).
    • Knowledge of SAP TMS architecture, transport routes, client strategies, and import/export mechanisms.

    Alternatively (if no SAP Basis experience):

    • Strong proficiency in at least one operating system:
    • Linux (preferred)
    • Windows Server
    • Knowledge of database systems:
    • SAP HANA
    • Oracle
    • Sybase
    • SQL Server
    • DB2
    • Solid understanding of systems administration, performance monitoring, and troubleshooting.

    General Requirements

    • Bachelor's degree in Computer Science, Systems Engineering, IT, or related field.
    • Ability to work in a structured, process-oriented, and SLA-driven environment.
    • Strong analytical and problem-solving skills.
    • Good communication skills and ability to collaborate with global teams.
    • English: Intermediate–Advanced (required for documentation and communication).

    Preferred Qualifications

    • Experience working in large SAP landscapes (ECC, S/4HANA).
    • Familiarity with SAP Solution Manager, SAP Cloud ALM, or monitoring tools.
    • Basic scripting knowledge (Bash, PowerShell, Python).
    • Understanding of ITIL processes (Incident, Change, Problem Management).

    Shift Rotation Requirement (Mandatory)

    • Participation in a structured shift‑rotation schedule to provide 24/7 operational support.
    • Shifts may include:
    • Morning
    • Afternoon
    • Night
    • Weekend rotation (as required)
    • Flexibility to adjust to global time zones based on team

    What We Offer

    • Opportunity to work with global SAP environments and advanced enterprise systems.
    • Professional growth into SAP Basis, SAP HANA administration, or senior TMS operations.
    • Training and exposure to cloud technologies (AWS, Azure, OCI).
    • Collaborative and supportive team environment.
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