Manager Affinity - Monterrey, México - WTW

WTW
WTW
Empresa verificada
Monterrey, México

hace 3 semanas

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción

The Role

  • Provide an endtoend service, this includes, but is not limited to:
  • Commercial relationship and account development.
  • Market study for presentation of technical and economic offers, achieving the best offers to the client.
  • You must know the branches: Automobiles and Multiproducts
  • Review and analysis of account statements and accident reports.
  • Management of internal financial reports.
  • Installation and maintenance of digital platform and its products.
  • Preserve the commercial relationship with insurance companies and extensive knowledge of service platforms.
  • Respond to daily inquiries ensuring requests are handled within service guidelines.
  • Oversee and support annual renewals, ensuring regulatory and customer needs are met.
  • Respond to customer inquiries and resolve issues and/or complaints quickly and effectively in a timely manner.
  • Carry out the technical review of all outstanding complaint letters to customers.
  • Carry out the investigation and evaluation of claims before making appeals to insurers, as well as show proactivity in the followup to claims.
  • Provide advice and support to clients in the negotiation and settlement of a claim.

The Requirements

  • High Microsoft office skills.
  • University Degree.
  • Car Insurance knowledge.
  • Able to develop interpersonal relationships.
  • Analytical thinking and commercial skills.
  • Equal Opportunity Employer_
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