Technical Lead L1 - Guadalajara
hace 1 semana
Job summary
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists,resolve technical escalations and develop technical capability within the Production Specialists.
Responsibilities
- Oversee and support process by reviewing daily transactions on performance parameters
- Review performance dashboard and the scores for the team
- Support the team in improving performance parameters by providing technical support and process guidance
Descripción del trabajo
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