- Operate under established protocols with minimal supervision to assess incident priority, take appropriate action, and seek advice on complex issues.
- Maintain ownership and accountability for problems and escalations.
- Support and maintain clients across all aspects of SCDaaS service delivery, assume responsibility for incidents, monitor status, provide timely updates while adhering to ITSM principles SLA/OLA requirements.
Senior Reliability Engineer - Batch Operations Specialist - Mexico City - beBeeReliability
Título del trabajo: Senior Site Reliability Engineer
Descripción
Senior Reliability Engineer - Batch Operations Specialist
This role is responsible for ensuring the efficient operation of batch management systems and processes. The successful candidate will have strong technical skills, excellent problem-solving abilities, and excellent communication skills.
Responsibilities include:
The ideal candidate will have a strong background in IT operations management software development or related field preferably with experience working as part of global teams.
We offer an attractive salary bonus scheme pension benefits hybrid work arrangement flexible hours 2 days week office remote work other days IP sprints contribute company development skill development quarter time professional personalized approach support direction want take part SimCorp growth journey talent acquisition process continually improve everyone's experience positive valuable therefore during ask feedback highly appreciated WHO WE ARE over years closely worked investment asset managers become world leading provider integrated investment solutions thousands colleagues broad range nationalities educations professional experiences ages backgrounds independent subsidiary Deutsche Börse Group leverage combined strength brands industry leading full front-to-back offering clients equal opportunity employer welcome applicants backgrounds regard race gender age disability protected status applicable law committed building culture diverse perspectives expertise everyday work believe continual growth employees best-in-class solutions clients BEST-IN-CLASS SOLUTIONS OUR GOALS OFFER CUSTOMERS BENEFITS US HOW WORK CULTURE TIME GROWTH DEVELOPMENT MAKE DIFFERENCE WORLD CHANGE SKILLS LEARN PROFESSIONAL PLACE WANT TAKE CARE OTHERS FOR DO JOIN SIMCORP