Bilingual Customer Service Representative Home - Pachuca, México - CS Enterprises at ConnectNet

CS Enterprises at ConnectNet

Empresa verificada

Pachuca, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Vacante para la empresa CS Enterprises at ConnectNet en Pachuca de Soto, Hidalgo:

Bilingual Customer Service Agent (Home Office) No Prior Experience Required

Job Summary:

As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.

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Key Responsibilities:
_**- Customer Service: Respond to customer queries and requests.

Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.
Problem Solving: Identify and resolve customer issues effectively.
Data Recording: Maintain accurate records of customer interactions.
Customer Education: Provide information about products/services.
Internal Collaboration: Work with other departments to address customer issues.

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Requirements:
_**- Bilingual Fluency

Communication Skills: Excellent interpersonal communication and empathy.
Problem Solving: Ability to find solutions.
Flexibility: Availability for rotating schedules and weekends.

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Compensation:
_**- Attractive and Competitive Salary

Statutory and Superior Benefits
Savings Fund
Performance Bonuses
Home Office (Remote Job)
100% Paid Training_
If you are a student, we respect your school schedules. Both parttime and fulltime positions are available._

Nível de educación deseada:

Media Superior

Nível de experiência deseada:

Nível Inicial

Función departamental:

Atención al cliente

Industria:

Call Centers / Telemarketing

Habilidades:

- inglés
- fluent english
- english
- customer service
- inglés conversacional