Asistente Contable de Conciliaciones_C04 - Mexico City, México - Citi

Descripción

The Operations Support Assistant 4 is an entry-level role responsible for providing operations support services, such as record/documentation maintenance, account maintenance, imaging, and account opening in collaboration with the Operations - Core Team. Acting as a link between operations staff, relationship managers, project managers, custodians, and clients, this position aims to offer day-to-day operations support aligned with Citi's operations infrastructure and processes.

• Assist unit manager by providing guidance on processes and operating procedures to all staff levels
• Coordinate team efforts to ensure efficiency, quality, and timely workflow maintenance
• Evaluate equipment and staff resource allocation to identify potential workflow issues
• Interact with internal departments and external clients to address concerns and resolve issues
• Monitor work in progress to meet business and quality standards
• Assist in decision-making within established procedures to balance employee, company, and customer needs
• Support a wide range of products and services as the team's subject matter expert
• Assess risks appropriately when making business decisions, with a focus on maintaining the firm's reputation and safeguarding Citigroup, its clients, and assets

Qualifications:

• 1-3 years of relevant experience
• Proficiency in Learning Management Systems, Human Resource Systems, and Learning and Development knowledge is preferred
• Strong computer skills
• Ability to adapt quickly to new technology
• Clear and concise written and verbal communication skills

Education:

• High School diploma or equivalent

This overview outlines the primary responsibilities and tasks. Other job-related duties may be assigned as needed.

Position Requirements:

• High School diploma or equivalent
• Accounting Technician certificate
• Knowledge of Debits and Credits
• Basic-level Microsoft Office skills
• Intermediate Excel proficiency
• Strong oral and written communication skills
• Ability to work in teams and under pressure
• Resilient and tolerant to frustration

Position's Objective:

• Perform accounting records
• Provide branch assistance
• Operations reconciliation
• Analyze branch operations

Schedule:

• MORAS NO. 850 ACACIAS CIUDAD DE MEXICO, 4th Floor
• Monday to Friday
• Resident, Shift Schedule: 9:00 am - 6:00 pm (1-hour lunch break) / 02:00 pm - 10:00 pm - (30 minutes break)
• Available to work on official holidays and/or rest days with Premium Holiday Earning

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