Supervisor, Merchant On-boarding - Ciudad de México - EVO Payments

EVO Payments

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

About the Role
EVO Payments International is looking for a Supervisor, Merchant On-Boarding.

This role will be responsible for Administration of the Affiliation Control area, Guarantee the end-to-end process for 100% of the procedures processed in the area, manage the process of continuous improvement and quality and and generate performance and market indicators (KPIs), amongst others):

What You Will Do:

Ensure the attention of postsale services for requests that require a risk assessment.
The registration of 100% of the procedures in the Management base for the due control, monitoring and identification of the different stages of the same.
Ensure the configuration of parameters for monitoring transactions of Merchants.
Process and attend to the massive movements of our Finance and Operation areas to update rates, blocks and cancellations.
Keep internal process documents updated
Development and maintenance of the internal procedures of the operation
Guarantee due compliance with the established regulatory frameworks and procedures
Coordinate the presentation of special cases to the Risk Committee (PEP, Risk Activities, etc.)
Assist with our technology area for the design, development and operation of the technological platform necessary for the automated operation of the area
Support the development of projects in the area for the implementation of new functionalities or adaptations to the current ones
Generation, analysis and decisionmaking of the KPIs of the area
Document weekly and monthly management reports
Verification of Supplier Invoices to authorize Finance to pay them
Compliance with committed service levels
Administration of the personnel in charge.

What Skills We Seek:

Bachelor's degree (Industrial Engineering, Administration, Systems Engineering or similar)
Intermediate English
Minimum required experience of 2 years in process design and KPIs.
Development and monitoring of Projects

Microsoft office management

Excel advanced
Results oriented to achievements and objectives
Decision making
Service attitude
Teamwork
Problem solving
Negotiation skills and Creativity
Design and Implementation of strategies
Negotiation skills.
Conflict management and effective communication
Work under pressure
Executive Presentations
Analysis capacity
Leadership.

What can EVO do for you?
Own your destiny with a worldwide payments industry leader where you can learn, grow, and advance
Enjoy a competitive salary and a comprehensive benefits package customized to the country in which you live
Thrive in a collaborative culture that supports innovation

Our people are the key to our success.

Our commitment is to build a diverse, safe, and resilient culture that evolves with the needs of our people and the communities in which we operate.

We are dedicated to creating a workspace environment that provides a sense of purpose for our people and supports each of us to learn, develop, and reach our full potential.

Our culture and values are grounded in service, integrity, diversity, teamwork, and taking ownership of our actions and reputation.

Disclaimer

The preceding position description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

EVO Payments Inc.

is an equal opportunity employer committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, gender, sexual preferences, age, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.

at can EVO do for you?

Own your destiny with a worldwide payments industry leader where you can learn, grow, and advance
Enjoy a competitive salary and a comprehensive benefits package customized to the country in which you live
Thrive in a collaborative culture that supports innovation

Our people are the key to our success.

Our commitment is to build a diverse, safe, and resilient culture that evolves with the needs of our people and the communities in which we operate.

We are dedicated to creating a workspace environment that provides a sense of purpose for our people and supports each of us to learn, develop, and reach our full potential.

Our culture and values are grounded in service, integrity, diversity, teamwork, and taking ownership of our actions and reputation.

Tipo de puesto:
Tiempo completo

Sueldo:
A partir de $42,000.00 al mes

Horario: