Ciudad del Carmen

    Credit Collector - Carmen, México - DNV

    DNV Carmen, México

    hace 3 semanas

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    De jornada completa

    DNV is seeking a Credit Collector to join our team. This role will be serving the Maritime team. We help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units. As a partner to industry, we offer services in testing, certification, training, and technical advisory through the energy value chain. That means we're continually investing heavily into R&D for new services and solutions while proactively assessing what the industry needs today and tomorrow.

    This role will be based out of our DNV office located in Ciudad Del Carmen, Mexico. Local candidates only.

    What You'll do

  • Overall responsibility to monitor the A/R aging portfolio for Mexico, Offshore Clients and the New Orleans Station to meet the A/R goals of the KPI.
  • Daily contact with clients regarding AR balance via telephone and email to inquire payment status.
  • Provide copies of invoices to clients.
  • Close cooperation with the Credit Control Manager, Station Manager, Key Account Manager (KAM)/Project Manager (PM) to secure payment of old balances and proactively involving other DNV units and resources as necessary.
  • Follow plans and strategies for collecting debts.
  • Registration and maintenance of all detailed communications with clients in the A/R System.
  • Registration and follow up of disputed invoices in the A/R System.
  • Biweekly meetings with the Credit Control Manager
  • Biweekly meetings with Key Account Managers (PM) and Station Managers
  • Monthly reporting on A/R for Regional Management.
  • Registration of payments in the AR System and follow up of proper booking.
  • Use of OnGuard and PowerBI
  • Communicating unusual account situations to management.
  • Reviewing customer aging reports for discrepancies, resolving discrepancies and preparing adjustments as needed.
  • Other duties as required.
  • Only resumes in English will be considered.

    What We Offer

  • Generous PTO (Vacation, Sick Days, Company Holidays, Personal Days)
  • Vacation bonuses pay
  • Group health insurance plan
  • Group retirement plan with company match
  • Education reimbursement program
  • Company-provided life insurance plan
  • Flexible work schedule with hybrid/remote opportunities
  • **Benefits may vary based on position, tenure, location, and employee election

  • Enjoy the flexibility to handle your work in a way that suits you and your lifestyle and achieve a good work/life balance.
  • Great atmosphere of working together with professionals and some of the most engaged and knowledgeable people in the industry.
  • Receive guidance from colleagues through coaching, mentoring and participating in international networks.
  • Advance your professional skills and technical expertise, through individual competence development plans and tailored training.
  • Develop your managerial skills, by going through our state-of-the-art leadership programs.
  • Be part of a world growing and renowned organization with origins dating back to 1864.
  • How We Do It

    We Care, We Dare, We Share

    DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment department (

    Read more here:

    What Is Required

  • Bachelor's degree in Business Administration, Accounting or Finance is preferred.
  • 1-3 years experience in credit and collections is required.
  • Fluent in English and Spanish (verbal and written).
  • A strong understanding of the legal implications of credit and collections.
  • Competency with MS Office suite products and Power BI is preferable.
  • Maritime business experience or knowledge is preferred
  • Prior experience in B2B collections is preferred.
  • Other Skills/Abilities

  • Excellent communication skills and cultural awareness.
  • Positive attitude, customer centric mindset and willingness to go the extra mile to meet organizational goals.
  • Ability to build good relationships with various stakeholders.
  • Ability to work independently, as well as in a team.
  • Attention to details and deadlines.
  • Problem-solving and analytical skills.
  • Ability to multi-task and prioritize.