Digital Product Sr Manager - Monterrey, México - GM Financial

GM Financial

Empresa verificada

Monterrey, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Why GMF?:
GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers.

The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets.

Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.

About the role:

Are you interested in building partnerships and creating products that optimize technology and processes to improve our customer and dealer experiences? The Digital Program Management Team within Customer Experience is leading the way to provide remarkable service to our customers to create seamless experiences across multiple channels and touchpoints to ensure the best business results.

The

What you need:

Bachelor's degree or equivalent experience (Finance, Engineer, Economy) in product design or engineering
Broad knowledge and experience of vehicle retail finance business, or related finance industry.
Understanding of GMF business operations and proven business acumen.
Proven history of managing all aspects of a successful product throughout its lifecycle
Experience in working in Agile and Scrum methodologies
Fluent in English, Spanish and/or Portuguese (desired)
Understanding and/or direct experience in software development and web technologies
Knowledge and experience of vehicle retail and insurance finance business
Understanding of GMF business operations and proven business acumen
Proficiency in digital technologies, data, and analytics
Effective written and verbal presentation skills with an ability to communicate well with Leadership, Partners, and Stakeholders
Proven experience in leading multicountry, interdisciplinary product development or projects
Ability to interact collaboratively with internal and external partners
Ability to drive transformation requirements into system deliverables and drive an efficient prioritization process
Excellent time management, organization, and followup skills.
Analytical and Strategic thinking with the ability to evaluate and innovate.
Proactive, enthusiastic hard worker with an eye for detail
Ability to multitask, prioritize, and manage time effectively
Selfmotivated with ability to work in ambiguity and still drive forward
Problemsolver with an inquisitive and innovative mind
Ability to thrive in fastpaced everchanging environment
Ability to foster teamwork, influence and motivate others, and lead indirectly.
Leadership through influence, inspiration, collaboration, and business acumen

What you will be doing:

Understand, communicate, and commit to GMF's vision, goals, and strategies translating them into product action plans.
Support business requirement definition for all solutions within scope and interdependencies.
Consult with other functional / departmental managers to ensure there is full visibility of organizational developments, objectives, purposes, and achievements. Act as gatekeeper, support and drive accountability based on "ideatolaunch" approach for all requirements.
Execute plans that assess internal and external requirements, technology needs, interdependencies, and timelines.
Contribute to the best roadmap definition to accommodate operational needs from an IO perspective, focusing on target operating models and operational efficiencies.
Plan, develop and implement strategies partnering with IT for strategic longterm roadmaps based on an understanding of business and customer's changing needs and business processes that must be delivered.
Interface with business partners to create cohesive business processes and required digital solutions, designing with advanced analytics as a core competency for digitizing core operations.
Lead and facilitate system enhancement projects, including the development of business requirements, tracking milestones, cost/benefit analysis, and management presentations.
Assumes the Product Manager responsibilities for the for Digital Products and Platforms following Hybrid and Agile & Scrum methodologies
Conducts the prioritization of initiatives, projects and enhancements based on the roadmap and strategy defined.
Engages with Product Owner for the correct execution of the Product Management routines and discipline.
Lead communication efforts around the product, priorities, and future roadmaps.
Analyze market trends, customer experience and business processes to identify improvement opportunities and assist management in decisionmaking.
Define and monitor key product performance metrics to measure results and trends.
Partner with business operations stakeholders, vendors, legal and compliance teams to define and deliver customer experience projects.
Function as an advocate for the business, consumer and dealer custome