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  • Customer Service Specialist Ii - Hermosillo - Te Connectivity

    Te Connectivity
    Te Connectivity Hermosillo

    hace 2 semanas

    TE Connectivity background
    Descripción

    Job Title: Customer Service Team Member

    About the Role

    As a key member of TE Connectivity's Customer Service Teams, you will interact with customers and company representatives to provide exceptional service and support.

    Responsibilities

    We are seeking a highly skilled and motivated individual who can:

    • Main point of contact between customer and TE
    • Respond to customer inquiries in a timely manner and resolve production scheduling and shipping or invoicing problems
    • Demonstrate proactiveness and TE values (Accountability, Teamwork, Innovation, and Integrity) following Standard Work and Company objectives to assure Extraordinary Customer Experience
    • Assist in relevant management roles to demonstrate leadership as it applies to their responsibilities in Integrated Supply Chain

    Requirements

    To be successful in this role, you will need:

    • Bachelor's Degree
    • Knowledge of the automotive industry is preferable and/or similar position

    Skills and Behaviors

    We are looking for individuals with:

    • Strong Analytical Skills
    • Knowledge in management and functions of customer portals
    • Optimal management of interpersonal relationships
    • Ability to work under pressure
    • Computer systems (SAP and Microsoft Office)
    • Advanced English Level (Spoken and written)

    What We Offer

    We offer a competitive total package that includes:

    • Competitive Salary Package
    • Performance-Based Bonus Plans
    • Health and Wellness Incentives
    • Employee Stock Purchase Program
    • Community Outreach Programs / Charity Events

    Location

    This role is based in Hermosillo, Sonora and offers a hybrid working arrangement.


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