- Managing oversight for collateral and settlement operations for US businesses
- Lead investigation and resolution of failing transactions for US businesses
- Act as an escalation contact and resolve settlement issues and collateral disputes
- Review and ensure that risk & control framework and escalation procedures are adhered to.
- Drive process efficiencies to improve service quality
- Engage and build strong Business and Operations Management relationships
- Drive overall business objectives.
- Work in collaboration with the team to resolve issues
- Achieve set performance benchmark and target for each year
- Continuous increase of process knowledge thru cross training
- Engage with onshore business partners in communicating issues and/or escalations
- Liaise with external clients in order to resolve issues and/or answer queries J-18808-Ljbffr
Assistant Vice President Operations - Veracruz, México - Hsbc
Descripción
If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.
We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
Assistant Vice President Operations Objective:
Responsible for overseeing post trade support activities such as collateral transaction processing, monitoring and aiding collateral settlement, account reconciliation, investigation and remediation of position/cash imbalances as well as fails management and settlement escalations.
The role holder will be working relevant shift hours i.e. US with a possibility for staggered work hours.There are direct reports for this role Activities: