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Oracle Monterrey, México Regular EmployeeThis position is responsible for new account development and/or expanding existing accounts within an established geographic sability with principal contact the customer, direction of an account team to identify, qualify and deliver Industry Retail products/ solutions. Responsibl ...
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Tax Compliance Accountant National
Encontrado en: Buscojobs MX C2 - hace 3 días
Autozone Monterrey, México**Job Title**Tax Compliance Accountant National**Position Purpose**Elaborate and files the BEPS informative returns for local and master based on TP reports prepared by external advisors. Filter the review of the deferred tax of the companies. Files the relevant notices (ruling, ...
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Senior Financial Analyst
Encontrado en: Talent MX C2 - hace 2 días
Boston Consulting Group Monterrey, MéxicoWHAT YOU'LL DO · As a Senior Financial Analyst within BCG's Mexico Finance Team, you will work in a growing global team that provides exemplary finance decision support to Mexico staff. This position requires strong collaboration with Mexico Finance team members and the rest of t ...
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08 - Accounting Specialist
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Celestica Monterrey, MéxicoReq ID: · Remote Position: Hybrid · Region: Americas · Country: Mexico · State/Province: Nuevo Leon · City: Monterrey · General Overview · Functional Area: FIN - Finance · Career Stream: FPE - Financial Process Execution · Role: Specialist · SAP Short Name: SPE · Job Title: ...
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Last Mile Program Manager, Amazon Logistics
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Acceleration Center
Encontrado en: Talent MX C2 - hace 3 días
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Global Transfer Pricing Analyst
Encontrado en: Buscojobs MX C2 - hace 1 día
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global transfer pricing analyst
Encontrado en: Talent MX C2 - hace 1 día
CEMEX San Pedro Garza García, MéxicoJob Description · This position is ideal for someone with an intense desire to make sure all intercompany transactions of the CEMEX Group are performed according to market practices and have the Transfer Pricing Documentation according to the OECD Regulations and specially BEPS ...
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Acceleration Center
Encontrado en: Talent MX C2 - hace 1 día
PwC San Pedro Garza García, México De jornada completaDescription · & SummaryA career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. · Our Guidew ...
Technical Account Advisor - Monterrey, México - Blue Yonder
Descripción
Overview
The Technical Account Advisor will work within the Cloud Services Team at Blue Yonder and will be responsible for providing technical support and guidance to customers to ensure the successful implementation and operation of our cloud-based products and services. This role will involve working closely with customers to understand their technical needs, troubleshoot any issues they may have, and provide guidance and support to ensure they are getting the most value out of our services.
Scope
• Work as part of a global team of 100+ TAMs (US, Mexico, EMEA, India)
• Act as a primary TAM for several accounts (number of accounts depend on complexity and ARR)
• Act as a primary point of contact for customer escalations (resolve and/or prevent)
• Work along with the triad to ensure that our customers are getting the benefit of using our products/services
What you'll do
• Provide ongoing technical support and guidance to customers to help them fully utilize and benefit from our cloud-based products and services
• Act as the primary point of contact for customer inquiries and issues, troubleshoot and resolve problems promptly
• Collaborate with internal teams to ensure customer needs are being met and to identify areas for improvement in our products and services
• Identify and qualify upsell opportunities for our customers
• Develop and maintain strong customer relationships through regular check-ins and communication
• Track and report customer satisfaction metrics
• Stay up-to-date with the latest cloud technologies and trends and share this knowledge with customers
• Track customer consumption and identify opportunities
• Identify areas of opportunity for continuous improvement and improve solution stability
What we are looking for
· 2+ years of experience in a technical customer success, customer support, or account management role
· Strong understanding of cloud-based technology and services
· Experience with cloud infrastructure (preferably AWS)
· Strong knowledge of Linux/Unix administration
· Strong problem-solving and analytical skills
· Excellent communication and interpersonal skills, with a customer-centric approach
· Proven ability to troubleshoot and problem-solve
· Strong attention to detail and ability to multitask
· Ability to work independently and in a team environment
· Strong organizational skills and ability to prioritize tasks
· ITIL knowledge
· Supply chain domain knowledge is a nice to have
