Account Manager - Guadalajara, Jal., México - Uber

Descripción

Whether it's a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Sales and Account Management teams are on the frontline introducing restaurant partners to Uber Eats and partnering with restaurants to grow our businesses together.

About the Role

The Restaurant Consultant role is a phenomenal opportunity to demonstrate your business development skills working with a growing base of large restaurants and fueling Uber Eats growth

Your primary focus will be to keep in touch and follow up the conversation with our Key Partners to focus on input goals that will ultimately grow business, while acting with integrity and operational quality; and to have top to top conversations with the main collaborators of large and medium customers.

You will play an integral role on a cross-functional business unit team, implementing the vision and strategy for Uber Eats. You will be the face of Uber externally to a portfolio of partners, by negotiating and helping lead high priority partnerships that ultimately drive revenue growth. This is a cross-functional role, as you will collaborate across internal teams including product, finance, legal, compliance, regulatory, policy, marketing, and operations.

What you'll do

• Develop meaningful relationships with customers, by truly focusing on building trust and crafting a joint business plan
• Perform a broad range of quantitative, qualitative and financial analyses to deeply understand the restaurant industry, in order to bring true value to conversations with partners
• Drive expansion of our existing accounts based on the market and customers needs
• Act as a restaurant consultant by clearly understanding and presenting the value of Uber Eats
• Develop, prioritize and implement strategic and marketing growth plans by working with teams across our organization
• Envision new ways on how strategic partnerships can positively impact core business objectives, applying creativity and discernment
• Set, supervise and report on strategic partner performance metrics
• Lead partnerships from relationship building, business intelligence and reporting to contract re-negotiations, expansions, among others.
• Present and report key results to a variety of team members

What you'll need

• At least 3 year of experience in sales, operations, account management, or similar functions
• Desire to build a career in the commercial side of the business, working with top accounts and crafting a business together
• Data proficiency: being able to take basic commercial data and making it digestible to our merchant partners
• Outstanding listening, communication and organizational skills
• Experience in commercial strategy implementation and follow through
• Proven track record of consistent target attainment
• English proficiency
• Outstanding work ethic and attention to detail
• Experience upselling promotional products and ads
• E-commerce or marketplace experience is a plus
• SQL understanding

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form (

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to