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Content Moderator - Mexico City, México - TikTok
Descripción
About the teamWithin Live Video, TnS Operations, our Content Moderators support our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children.
Responsibilities- You will ensure legal compliance and safety of content uploaded to our platform;- You are responsible for the development, improvement, and maintenance of standards for the security of our online communities;- You will improve the content management strategy for short video platforms;- You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
Minimum Qualifications- Fast learner and a good communicator and can communicate fluently in English;- Possess cultural sensitivity and understanding relating to global/ regional current affairs;- Attention to detail and have a passion for maintaining a high standard of work;- Resilience and persistence to handle routine daily tasks efficiently and accurately;- Strong sense of accountability and ownership when performing your responsibilities.- Interest in short video platforms; Preferred Qualifications- Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus;- Experience in a BPO / call center/customer service environment is a plus.
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some.
This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
