Director of Solution Consulting, Mx - México - Innovapptive
Descripción
Director of Solution Consulting
Location:
Queretaro, Mexico:
Travel Percentage: 20% Domestic & International:
Employment Type:
Full-Time; Salaried:
Reports To:
EVP - Professional Services & Customer Success:
Compensation:
Base Salary, Bonus, Benefits, etc
:
About Us:
Innovapptive is a global leader for industrial connected worker solutions that brings front-line workers, back-office and assets together.
The company uniquely unlocks all aspects of an enterprise's work management processes with its flagship patented no-code connected worker platform and integrated suite of apps that tightly integrate with enterprise ERP's, enterprise asset management (EAM) and asset performance management (APM) systems.
The platform empowers operators, maintenance and warehouse teams to seamlessly collaborate and communicate to carry out work identification to work management workflows.
Today, Innovapptive serves some of the world's largest asset intensive customers and helps them attract and retain the best talent with it's platform's end to end digital solutions to improve operational efficiencies, safety, compliance, asset uptime, and reliability.
Innovapptive is headquartered in Houston, TX, with a Global Center of Excellence in Hyderabad, India and offices in Australia.
We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM).
Tiger Global Management has a reputation of investing and building some of the world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more.
Recently in May 2023 Innovapptive raised a Series B investment led by Vista Equity Partners ("Vista"), a leading global investment firm focused exclusively on enterprise software, data and technology-enabled businesses.
Vista is a leading global investment firm with more than $96 billion in assets under management as of December 31, 2022.
The firm exclusively invests in enterprise software, data and technology-enabled organizations across private equity, permanent capital, credit and public equity strategies, bringing an approach that prioritizes creating enduring market value for the benefit of its global ecosystem of investors, companies, customers and employees.
The Role:
As a solution consultant leader, you are responsible to Identify and help SC's identify solution needs & user stories and design an approach for the field work force in order to enable KPI improvements such as:
- Preventative maintenance
- Corrective maintenance
- Service orders for assets in the field maintained by Field Technicians
- Inventory management for parts consumed, returned, and other transactions
- Case management for notification creation for Reliability and Performance Engineers
- Implementation of a fourweek rolling schedule
- Reductions in emergency breakdowns
- Reductions in the time required to prepare the weekly schedules
- Measurement of maintenance performance with KPIs
- Digitization of forms
The SC team will lead all solution design activities and documentation for the implementation of our Innovapptive products mobile solution.
They are able to advise customers on best practices and marry their business processes to an adoptable solution design that leverages Innovapptive's mobile solutions.
How You Will Make an Impact:
_ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
_:
- Lead, mentor, and develop a team of solution consultants in the MX region to achieve peak performance.
- Foster a culture of collaboration, innovation, and continuous learning within the team.
- Collaborate with sales leadership to develop and execute presales strategies aligned with business objectives.
- Provide thought leadership in crafting innovative solutions that address client challenges.
- Work closely with sales teams to understand client requirements and business objectives.
- Understand our customer's Maintenance & Repair Operations, Plant Maintenance processes, and Asset Management integration touchpoints, and map them to our mobile solution
- Lead the solution consulting team in conducting needs analysis to tailor solutions to client needs.
- Oversee and contribute to product demonstrations, both standard and customized, to showcase the value proposition of our solutions.
- Ensure the solution consultants effectively communicate technical features and business benefits to clients.
- Collaborate crossfunctionally with sales, product management, and other departments to ensure seamless communication and understanding of client needs.
- Serve as a liaison between solution consultants and other teams, fostering effective communication channels.
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