Local IT Specialist - Silao, México - Faurecia

Faurecia

Empresa verificada

Silao, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

New trends and expectations are reshaping the automotive industry.

Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility.

If you're willing to contribute and create value for tomorrow's cleaner and smarter mobility, Faurecia is the place to be.

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Main Responsibilities:

_**- The role of a Local IT Specialist (LIT) is to support the plant to which he is assigned in the day-to-day operations of the local network, the standard IT hardware and software connected and/or installed at that location.

This position will serve as a local administrator and provide support or support to the users of the assigned plant as required, always repeating the standards of the company, both IT and other areas.

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Main Functions of the Position:
_**- Support IT and user issues related to corporate manufacturing systems (Level 1 support)._
- _Involve the corresponding L2 or L3 support when necessary._
- _Server disk space management and operating system patching (ITOP managed servers only)_
- _Troubleshooting and hardware replacement when warranted._
- _Support users with technical MS Office or other PC issues as a result of an escalation of the ticketing system called FITS._
- _Communicate to N+1, N+2 or other IT personnel local or system changes (always respecting the Change Control or RFC process)._
- _Escalate support tickets using the system called FITs when applicable._
- _Configuration of company-owned desktops/laptops._
- _Basic network support and troubleshooting (level 1 support)._
- _Ensure that backups of local systems run correctly._
- _Manage plant IT budget._
- _Perform other tasks assigned by the plant leader and the assigned ITOP Regional Manager, as long as they do not conflict with company standards._
- _Maintain daily communication with plant management and be part of daily plant meetings._