DevOps Community Manager - Cuajimalpa, México - ARIAD

ARIAD

Empresa verificada

Cuajimalpa, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world.

Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.

People join Takeda because they share in our purpose.

And they stay because we're committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.

Job ID R0100605
Date posted 04/18/2024
Location Delegación Cuajimalpa de Morelos, Mexico City
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Mexico City has been selected to be home to Takeda's recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields.

We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda's ICC we Unite in Diversity

THE OPPORTUNITY

As the DevOps Community Manager, you will play a crucial role in building, nurturing, and growing our community of DevOps practitioners, enthusiasts, and experts.

You will be responsible for creating engaging content, fostering discussions, organizing events, and developing relationships within the DevOps community.

RESPONSIBILITIES

Atlassian Management and Coaching:

End User Coaching and Training
Jira and Confluence: Provide end user coaching, training, and support on how to use the Atlassian tools like Jira and Confluence to create spaces, translate projects or initiatives in Jira plans, how to use integrations, write basic and advanced queries to search for data in Jira, create different type of filters, create and configure boards and dashboards, using how to use Confluence as a Wiki, good practices using Confluence, to name a few.
Assess Jira Integrations: Assess our current needs to integrate any other tools or plugins with Jira and present proposals to implement them.

Community Management:

Community Building: Develop and implement strategies to build and grow our DevOps community, including engaging with existing members, attracting new members, and fostering collaboration.
Content Creation: Create highquality, relevant content such as blog posts, articles, videos, and webinars, to educate, inform, and inspire our community members.
Community Engagement: Proactively engage with community members through online forums, mailing lists, and other channels to facilitate discussions, answer questions, and address concerns.
Partnership Development: Identify and collaborate with various stakeholders in and outside of the DevOps space to establish partnerships, and crosspromote content.
Feedback Collection: Gather feedback from community members to understand their needs, preferences, and pain points, and use this information to continuously improve our products, services, and community initiatives.

SKILLS & QUALIFICATIONS

Education:

Bachelor's degree in a relevant field or equivalent practical experience.
Atlassian Certified Professional is a plus.

Skills:

- +5 years of experience supporting Jira Software and Confluence (Cloud or Server). Bitbucket is a plus.

Desirable experience with DevOps tools such as GitHub and JFrog.
Desirable experience with testing tools such as Tricentis qTest and Tosca.
Conceptual and practical understanding of SDLC and ITIL.
Proven experience in community management, preferably within a technical or softwarerelated context, community platforms and social media tools.
Proactive to stay up to date with industry trends, best practices, and updates related to Atlassian products.
Excellent written and verbal communication skills, with the ability to convey complex ideas in a clear and understandable manner.
Strong interpersonal skills and the ability to build relationships with diverse community members.
Creative mindset with the ability to develop engaging content and community initiatives.
Datadriven with the ability to analyze metrics and draw actionable insights.
Selfmotivated and able to work independently while also collaborating effectively within crossfunctional teams.
Perfectly fluent in Professional English.

What Takeda's ICC Can Offer You
At Takeda, you take the lead on building and shaping your own career.

Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priori