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Intern, It Workforce Support - Xico, México - Warner Media, Llc.
Descripción
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are...When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.
Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next..
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves.
Here you are supported, here you are celebrated, here you can thrive.Como pasante de IT en Warner Bros Discovery, desempeñarás un papel fundamental en ayudar al departamento de IT a ofrecer servicios excepcionales a todas las unidades de negocio.
Reportando directamente al Gerente del área, esta pasantía ofrece una valiosa experiencia práctica en proporcionar soporte de IT a los usuarios finales.
Tareas diarias:
Proporcionar soporte de IT a usuarios bajo la orientación de profesionales de IT experimentados.
Ayudar en la resolución de problemas de hardware y software para garantizar el funcionamiento fluido de los sistemas de escritorio.
Colaborar con el equipo de IT para abordar las preocupaciones de los usuarios y resolver problemas técnicos de manera eficiente.
Comunicarse eficazmente con los usuarios, proporcionando instrucciones claras y orientación para la resolución de problemas.Ayudar en el mantenimiento del inventario de IT y la documentación relacionada con las actividades de soporte de escritorio.
Participar en reuniones de equipo y contribuir ideas para mejorar los procesos de prestación de servicios de IT.Apoyar diversos proyectos e iniciativas de IT según sea necesario, obteniendo exposición a diferentes aspectos de las operaciones de IT.
Requisitos:
Actualmente matriculado en un programa de grado relevante, como Ciencias de la Computación, Tecnología de la Información o un campo relacionado.
Fuerte comunicación (con el cliente, equipo, gerencia y habilidades sólidas de atención al cliente (tanto verbales como escritas).Comprensión básica de hardware, software y sistemas operativos de escritorio.
Capacidad para trabajar bien en un entorno de equipo y colaborar eficazmente con colegas.Deseo de aprender y adaptarse a nuevas tecnologías y procesos.
Actitud proactiva hacia la resolución de problemas y la solución de problemas.
How We Get Things Done...
This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done.
You can find them at along with some insights from the team on what they mean and how they show up in their day to day.
We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits...Warner Bros.
Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us.
Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at
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