NetSuite Planning and Budgeting - Zapopan, México - Oracle

    Oracle
    Oracle Zapopan, México

    hace 2 semanas

    Oracle background
    Regular Employee
    Descripción

    Provide Post-implementation services to new and existing customers

  • Orient and guide Customers to the NetSuite Planning and Budgeting leading practices as applied to their business need
  • Document and analyze any unique business requirements outside of the leading practices
  • Provide solutions and their validation as part of the client engagement
  • Configure/customize the NSPB application based on accepted business requirements within the ACS Level of service
  • Work with customers to remediate highest priority gaps that can be delivered within the desired timeline and according the level of service
  • Perform offline tasks that are included in the case management and resolution
  • Attend internal and customer meetings and provide status on progress of activities, deliverables, and quality control

    • Contribute to internal initiatives and Team Development

  • Actively participate in initiatives to improve leading practices and internal delivery artifacts
  • Contribute with the mentoring, onboarding, and expanding knowledge of the members of the team
  • Participate in SME program / Pods in area(s) of interest and expertise

    • Focus on Continuing Education

  • Consistently updates skills/knowledge to enhance the current role via formal Trainings or personal learning sessions
  • Contribute to internal NSPB knowledge share
  • Be fully versed on functionality released with each new product upgrade

    • Requirements

  • EPM Solution Consultant with 4+ years of experience in the planning/consolidation streams
  • Hands on Implementation experience or Support in EPM products
  • Good project/support experience on EPM Cloud Products- NSPB/EPBCS/PBCS/FCCS/ARCS/TRCS
  • Demonstrated ability to perform both functional and technical aspects involved with NSPB with emphasis on leading engagements from start to finish.
  • Regularly exceeds personal utilization targets on a quarterly basis
  • Exceeds Customer Reference Targets and Customer Satisfaction Survey Score Targets
  • Demonstrates ability to manage multiple accounts simultaneously with high level of customer satisfaction

    • Education

  • Bachelor's degree in Computer Science, Engineering, Accounting, Finance or Business Administration