Sales & Operations Manager - Ciudad de México - IPF Digital

IPF Digital

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Who are we?
IPF Digital is a Fintech that is part IPF Group and that trades as Creditea in México.

We provide consumer loans, and our mission is to make life easier by offering simple and personalized financial solutions to everyday Mexicans.

Our organizational purpose is to build a better world through financial inclusion, and we see the role
Sales & Operations JR Manager as being critical in shaping and persevering our organizational culture that is centred around our purpose.

At IPF Digital we are committed to promoting strategies that help us maintain a balance between our personal and work lives, where each of our employees feels motivated and is reflected in business results.

You'll join a highly engaged team ready to help you make your adaptation very easy and simple, and together achieve goals.

The role
Build connections with clients and partners, and ensure you embody our digital brand.

The responsibilities

Deliver customer growth, meeting, and exceeding expectations.
Identify opportunities to grow and develop the business through acting on process

- improvements and great ideas

Look for ways to simplify and automate any administrative processes you are responsible for executing.
Be aware and focused on performance data and metrics, supporting yourself and the team to improve and exceed targets
Focus on the details, process, and handle data carefully
Fully maximize on technology that is available
Seek every opportunity to increase our customer base
Handle all complaints in a pragmatic and focused way, taking learning and being focused on customer retention and advocacy
Look for ways to reduce costs and save money

So, what skills, knowledge, and experience do you have?

Fluent in verbal and written business English (essential)
Problem solving
Seller
Innovative, inquisitive
A great communicator
Microsoft Excel
Data Analysis & Report Creation
Strategic, Mindset
Flowcharts, creation
Experience 1 to 2 years in process mapping
Experience directly with customers customer centred
Experience in driving sales, personally and as part of a sales

What we can offer you

Hybrid working model
Work Life Balance Program
Free Lunch
Various team building events throughout the year
1DOC3 (Unlimited Sessions with Medical Attention, Psychological, Nutritional Advisory)
Self caredays

Sound good?
If your answers is yes, please send us a brief cover letter outlining your experience and your CV.

IPF Digital México is an Equal Opportunity Employer, and we value diversity and inclusion in the workplace.

We seek to recruit, develop, and retain the most talented people from diverse cultures, perspectives, skill, and experiences within our workforce.

All employment will be based on merit, competence, performance, and business needs