IT Local Operations Support - Guadalajara, México - Continental
Descripción
Your tasks
We are seeking a Senior level IT Local Operations Support Engineer for a contract to hire opportunity in Continental Automotive Guadalajara.
In this role, he/she provides a second and third level of end-user support for IT operations and services remotely and onsite.
Additional responsibilities could include:
- Qualify Monitoring and backup of local databases
- Problem solving 2nd level support tickets for software and troubleshooting
- Problem solving 2nd level support tickets for servers and storage infrastructure
- Validation, authorization and purchase of local software license
- Servers and storage administration
- Data Center monitoring, testing and maintenance
- Providing support for Virtual Machines ( Windows and Linux)
- Cloud service management 1st level
- Finance Control and Support Contracts Management for software development and data center infrastructure
- License software monitoring and policy assurance
- Management of internal projects of software developments
- Identification and implementation of potential improvements to internal processes
- Automation of internal processes
Profile:
- Bachelor's degree in Computer Science, Information Systems or Engineering
- Management of IT Services
- English: Intermediate
- Experience in Customer Service
- Excellent communication and collaboration skills
- Problemsolving and analytical skills
- Enterprising
- Flexible and agility
- Negotiation skills
- Analytical mindset
- Positive and proactive attitude
- Responsible and committed
Knowledge:
- Cloud Services (AWS)
- Robot Process Automation (Uipath and Power Automate
- Data Analysis (Power BI)
- VMware Server Virtualization
- NetApp Storage
- MIS Infraestructura
- SQL and MySQL
- Microsoft 36
- Windows, Linux, Mac Operating
Offer:
At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture.
About us
Continental employs more than 193,000 people in 58 countries, all working to deliver smart, connected mobility.
Continental Mexico produces and develops automotive components, tires and rubber products that are exported to different countries.
In Mexico they have 21 locations (factories, offices, research and development centers) in 12 states of the republic, being a key part of the mobility industry in Mexico.
***Keyfacts:Job ID
REF30377A
Field of work
Information Technology
Location
Guadalajara-Santa Anita
Leadership level
Leading Self
Job flexibility
Onsite Job
- Contact
Felisa Espinosa
- Legal Entity
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