Social Compliance Operations Manager - Tlahuac, México - ELEVATE

ELEVATE

Empresa verificada

Tlahuac, México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Manager of Operations, LATAM

Location
Central Mexico (Puebla or Mexico City)

Who we are
Supply Chain Assessment

At ELEVATE, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience. With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe.

Fasten your seatbelt for an energetic and dynamic experience where you will conduct a broad range of environmental and social supply chain audits to support impact-driven responsible sourcing programs.

Supplier transparency is part of ELEVATE's DNA to understand risk exposure associated with social compliance issues.

We constantly develop innovative solutions to uncover and manage risk from social and environmental to building, electrical and fire safety.

ELEVATE was the first firm to integrate anonymous worker surveys into the assessment process creating the industry's first integrated assessment.

ELEVATE has developed EiQ to create predictive models to assess risks of unauthorized subcontracting, human trafficking, labor unrest, and other key risk issues.

ELEVATE has also developed the first KPI-based monthly monitoring program to show the links between business performance issues and social non-compliance.

When a supplier needs more guidance our Capacity Building experts design holistic and custom improvement plans to create long-term solutions.

Job overview at a glance

Who you are
Are you thrilled by the idea of working in a business that aims tackle the world's biggest challenges? Do you want to work:

on environmental, social and governance issues

- with an amazing team of like-minded creative thinkers
- in a fast-paced dynamic environment
- for some of the biggest and most forward-looking brands in the world

Responsibilities

Audit & improvement services delivery
Ensure competency and consistency in delivery with a goal of operational excellence
Meet regional operations targets and goals
Recruit, hire, manage and develop staff and contractors
Ensure training plan, shadow audit plan and Performance Improvement Plan continues to evolve and deadlines are met
Ensure prep process for the rollout of new programs training auditors, RRs, coordinators and manage client expectations
Ensure accreditation process is completed, including training, for schemes
Daily follow up of implementation of strategies and QA improvement
Monitor and follow up queries or feedback from Clients.
Respond to auditor/team questions as needed

Qualifications
-
MUST be APSCA certified (CSCA or RA):

4-year college degree in a major of Law, HR, Occupational Health and Safety or Environment / an advanced degree is preferred
Minimum five (5) years of experience in social compliance auditing
Managerial experience a plus
Demonstrated leadership skills
Minimum 100 social compliance audit days (verifiable)
SA8000 Auditor Certification, RBA, BSCI Certification or equivalent is a plus
Customer service and results oriented
Effective problem solving and negotiation skills
Excellent English and Spanish verbal and written, communication skills.
Portuguese (desired)
High degree of proficiency with Microsoft Word, Excel, PowerPoint, Internetresearch /reporting/analysis tools
Maintains a global perspective and is culturally sensitive and aware
Ability to travel 3040% of the time
Highest level of personal and professional integrity and ethics.
Ability to manage with a diplomatic and easy demeanor
Ability to operate in a multicultural environment with persons of varying socioeconomic status
Ability to handle sensitive and confidential information.
Interest in international labor standards, human rights, occupational health and safety, and environmental issues
Possess knowledge of International and local labor standards and human rights issues are preferred

**Equal Opportunity Employer