Payroll Analyst - Ciudad de México - Omnipresent

Descripción

Who we are:

Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live.

Omnipresent does just that.

We are a customer-focused global employment services partner that can help companies grow their teams in more than 155 countries and territories around the world.

How do we do that? Well, through our SaaS platform, OmniPlatform.

We help companies (big or small) deal with the complexities involved with hiring global teams remotely, by managing employee onboarding through to offboarding, including legal and compliance, payroll, expenses, and health and benefits.

We also practice what we preach We are a fully remote company which means we have no head office. Our team of more than 400 people is located in more than 50 countries and territories around the world. This means you can work from anywhere.

We provide benefits and support in any global location just as we would for our clients and their remote teams.

Our company has a flat structure which means accountability and taking initiative towards your everyday tasks that help further our ambitious company goals.

At a time when remote work is exploding, we're growing our team to help make global remote work a reality for people everywhere.

Your role

Putting values first, you'll support the building of the payroll product as we grow, delivering both an employee and customer experience second-to-none, driving service delivery excellence while leveraging lean processes and technology in ensuring continued delivery of world class outcomes.

The key thing here is that we are a Series B startup where the Payroll function is still taking shape.

You will be contributing your global payroll expertise and have experience executing as well as building out scalable payroll technology.

Some of your responsibilities will include;

• Responsible for updating our internal tools, which require maintenance on an ongoing basis; determining the most efficient way in which to populate platforms based on up to date legislative information
• Dealing with payroll queries from various stakeholder; identifying and driving process improvements (eg improving SLA by reducing the time to first assigned and resolution time; reducing the number of tickets by tickets analysis and knowledge capture)
• Tracking Payroll data and taking data driven decisions
• Staying up to date with changes in local laws and regulations that affect payroll operations.
• Working intimately with Product and Engineering to deliver scalable solutions for our customers, you will oftentimes need to objectively evaluate the team's competing priorities and align stakeholders on the mostoptimal solution for Omnipresent and our customers
• Coordinate cross functional deliverables between sales, product, engineering and finance to implement relevant, scalable solutions.
• Maximize the impact of your learnings by proactively identifying other opportunities to further help Payroll Products scale and sharing input on other projects when relevant
• Strong written and verbal communication skills with a precise talent for clearly articulating operational context and considerations to stakeholders that are less familiar with the domain
• The ability to understand the implications of Omnipresent's ships such as product features, policy changes, and sales outreach on the user experience and resulting support experience

About you

• 2+ years of operational experience in the payroll industry in Europe.
• Comprehensive understanding of tax and payroll laws across our countries.
• Experience driving creative solutions with and effectively informing the roadmap of crossfunctional teams (e.g., experience negotiating the development of product features with product teams)
• Experience critically evaluating a problem from multiple, oftentimes competing perspectives, identifying the optimal solution, and aligning stakeholders on the solution
• Strong understanding of global payroll vendor technology, including relevant risks and regulations.

You are the sort of person that...

• Is naturally curious, takes initiative and communicates well.
• Drives projects independently, and reports up clearly to the management team.
• Has a proclivity for working in an ambiguous, fastpaced environment as well as the ability to balance multiple priorities

What's in it for you?:

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Shared ownership: Being a part of our journey means you'll own a piece of Omnipresent.
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Annual vacation entitlement: We have a flexible leave policy - you may take as much holiday as you like, so long as it is agreed with your manager. As a guidance, we expect people to take at least 33 days per year, including public holidays (or your region's minimum, if greater).
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Flexible working:Work from anywhere in the world We don't care where or when you work, as long as the job gets done. We are genuinely as fle