Front Desk Agent - Colonia Polanco, México - CLINIMED - UNIDAD POLANCO

Descripción

Clinimed Polanco is looking for a bilingual receptionist:

We are looking for a person:

• That has a very good level of English
  (the first virtual interview will be with a native speaker):
• With a customercentric mindset.
• Interested in helping other people by improving their health.
• That has empathy with international people.
• With a strong team attitude, willing to go the extra mile to help the patients.

Profile:

• Bachelor's Degree in Marketing, Sales, or Commercial.
• We accept students with the bachelor's degrees described above.
• Desired: Experience in the medical / pharmaceutical/laboratory sector.
• Solid knowledge of the customer service area.
• Essential: Use of digital tools and cloud tools (Google Workspace).

Job description:

• Welcome and accompany the patient in their consultation journey from the first call to the discharge.
• Answer international calls/messages.
• Go the extra mile when taking care of patients ́ requests, like a reference to other specialists, booking appointments, and followup of special requests.
• Champion the supply of medications to patients through online consultations until the final delivery.
• Be in charge of invoicing, both onsite and online.
• Create marketing materials and initiatives in social media, the internet, and industry events.
• Advocate for patients about other services available.

Benefits:

• Fixed compensation.
• Variable compensation (monthly and annual bonus)

The interview process will be carried out as follows:
Virtual interview

Face-to-face interviews in Polanco.


About Us

We are a bilingual medical clinic that offers primary care and health panels to International patients in the Polanco district in Mexico City.

Our team is composed of motivated individuals towards the well-being of people through good health.


Salary:
$15,000.00 per month


Language:

• English (required)

Expected Start Date: 06/03/2023