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  • Customer Training Specialist - Guadalajara - Prometeo Talent

    Prometeo Talent
    Prometeo Talent Guadalajara

    hace 4 semanas

    Default job background
    Descripción

    Job Title: Customer Training Specialist

    We are seeking a highly skilled and customer-centric Customer Training Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through high-quality training sessions and coaching.

    Key Responsibilities:

    • Develop, oversee, and present training sessions using online training tools.
    • Create customer-oriented training videos.
    • Provide training in various formats, including individual sessions, group sessions, webinars, and face-to-face interactions.
    • Transition training interactions into potential lead generation opportunities when appropriate.
    • Promote user education and adoption of products/services.
    • Occasionally travel for professional development, customer user workshops, or corporate meetings.

    Requirements:

    • 1+ years of experience as a training specialist.
    • Advanced English level.
    • Outstanding interpersonal communication and presentation skills.
    • Resourceful, organized, and professional demeanor.
    • Understanding and appreciation of change management aspects.
    • Proficiency in an additional language (Portuguese, German, French) is highly desirable.

    Benefits:

    • Competitive salary: up to $23,000 per month.
    • Health insurance.
    • Days of paid vacation per year.
    • Hybrid work arrangement.
    • Mexico holidays.
    • Christmas bonus.

    Location: Guadalajara, Mexico


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