Cloud Solutions Engineer - Mexico
hace 4 días

Job summary
We are seeking a senior-level Cloud Solutions Engineer (Level 3) to lead advanced Microsoft 365 and cloud initiatives handle complex escalations and implement solutions directly with MSP clients This is a technical customer-facing role while not sales-focused you will regularly work directly with customers to design and implement the solutions required to meet their business and technical needsResponsibilities
- Handle advanced expert-level escalations related to cloud infrastructure SaaS services Serve as a senior escalation point for Microsoft 365 and cloud-related issues across multiple MSP environments Perform root-cause analysis
- Serve as architect deploy optimize support Microsoft Office applications including Exchange Online SharePoint OneDrive Teams Email data migrations OneDrive DNS file servers migration from on-premises server architecture
- Perform tenant-to-tenant migrations email one drive sharepoint teams data Execute server-to-cloud migrations such as file servers SharePoint or One Drive Expert level administration troubleshooting of Intune endpoint management compliance policies configuration profiles application deployment Autopilot Entra ID Azure AD identity lifecycle SSO MFA hybrid identity Conditional Access policy design enforcement Defender Endpoint Office365 Identity Purview data governance retention compliance DLP Implement maintain security best practices across client tenants Assist MSPs tenant configuration licensing strategy feature utilization Third-party software applications that integrate with Microsoft365 Work third-party software applications integrate MSFT365 troubleshoot authentication permissions integration vendor collaboration optimization automation projects optimization power shell scripts recommend improvements standards long-term strategies stay current on MSFT feature changes emerging technologies Availability Support Expectations Standard working hours EST Flexibility high impact client issues critical changes outside normal hours Responsiveness during critical events expected Requirements Hands-on experience5 years cloud solution multi tenant environment Expert level proficiencyMicrosoft365MSFT IntuneEntraIDAzureADConditionalAccessMFAdefenderpurviewTenantTenantmigrationServercloudmigrationPowerShellGoogleworkspacescrossplatformmigrationsProvenexperienceMSPenvironmentExcellent English communication skills both written verbal BenefitsWork remotely Monday Friday weekend vacation health care reimbursement active lifestyle quarterly home office pay deduction purchase plans longevity continuous learning access training professional development platforms Did mention REMOTE?
Descripción del trabajo
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