Analyst Customer Invoice Service Latam - Ciudad de México - Brambles Group

Brambles Group

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.

We employ 11,000 people and operate in more than 55 countries.

Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model

Job Description:

Position Purpose

To provide the service, attention and solution to our customer in relation to their invoicing, the elaboration of invoices, substitutions and credit notes according to the fiscal norm, Participation in reconciliations of monthly closings.

Provide the service and attention for the sending of invoices, ITL's and XML's as well as providing solutions related to their invoicing.

Generate of LATAM reports of pre and post billing, follow up and release of proforma, update and generation of reports related to the billing department

Scope

Number of Countries:
Mexico, Costa Rica, Nicaragua, El Salvador, Honduras, Guatemala, Perú, Colombia, Chile, Brasil y Argentina.

Major/Key Accountabilities

Provide attention and follow up to our internal and external customers to their billing requests, substitution, and credit notes.

Train or guide our employees to generate cases through the Salesforce platform.

Provide service, attention to doubts and billing clarifications.

Participation in projects of the area.

Elaborate invoices, substitutions and credit notes.

Elaborate invoices and substitutions of self-service stores (Walmart, Soriana, Chedraui, Costco).

Management and analysis of transactions between customers.

Quick attention to customer requests.

Reconciliations and monthly closing reports.

Support in sending invoices, ITL and XML.

Provide service, attention, and solution to billing related issues of our distributors (Walmart, Soriana, Chedraui, Costco).Analysis and interpretation of billing reports

Updating of billing process documentation, as well as process flow design.

Key contacts

Sales, Master Data, Supp, Finance, Billing, IT, Retail Solutions, Operations, Quality

Experience

Extensive experience in Microsoft Office.

Quality customer service.

Ability to manage invoices, substitutions, and credit notes.

Extensive knowledge in invoicing 4.0

Knowledge and handling of operating systems (SAP, Siebel, BW and SalesForce).

Macro experience

Preferred Education

Bachelors

Preferred Level of Work Experience

3 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.