Manager - Guadalajara, México - DSV
Descripción
SOLUTIONS IT SUPPORT MANAGER
REQUIREMENTS:
- Good knowledge on supply chain.
- Experience in Support department.
- Capable to initiate and implement new approaches and procedures
- Able to translate strategy into operational plans and on to execution
- Experienced in recruitment/selection; training/development; people management; coaching; conflict management; performance management
- Able to coordinate efforts/resources within and across boundaries to deliver goals
- Capable of systematic and rational analysis to identify the root cause of problems
Nice to Have
- Knowledge on Blue Yonder WMS (Dispatcher WMS) and Infor WMS
PERSONALITY TRAITS:
- Excellent communication skills both written and oral and the ability to tailor these to the audience
- Ability to move forward successfully with mínimal direction: selfmotivated & autonomous
- Capable of remaining professional & effective under workload
- Proactive and willing to involve stakeholders in decision making process when needed
- Ready to take personal accountability for achieving individual and shared goals
- Capable to make informed judgments and to generate pragmatic, practical, timely solutions
- Demonstrates high levels of integrity
- Strong leadership and organizational abilities.
Minimal work experience
- 5 years professional experience in a transportation, logistics or supply chain management related role, preferably within the 3PL industry.
- Proven working experience in managing and developing team. Excellent clientfacing and internal communication skills
Roles & Responsibilities:
- Monitoring the quality of service provided by the company's employees to ensure they are meeting or exceeding customer expectations
- Evaluating employee performance and making recommendations for improvement where needed
- Ensuring that all company policies are followed to prevent any potential legal liability for the company
- Ensuring that all customer requests are handled in a timely manner
- Reviewing training needs to ensure that employees have adequate knowledge to perform their jobs
- Performing audits to determine if processes are being followed correctly, and identifying areas for improvement
- Produce reports of team activities and performance for higher management.
DSV - Transporte Global y Logística
DSV es un lugar de trabajo dinámico que fomenta la inclusión y la diversidad.
Llevamos a cabo nuestro negocio con integridad, respetando las diferentes culturas y la dignidad y los derechos de las personas.
Cuando te unes a DSV, pasas a trabajar para una de las empresas con mejor desempeño en el sector del transporte y la logística.
Te unirás a un talentoso equipo de más de empleados en más de 80 países, que trabajan con pasión para brindar a nuestros clientes excelentes experiências y servicios de alta calidad.
DSV aspira a liderar el camino hacia un futuro más sostenible para nuestra industria y se compromete a operar en el respeto a la naturaleza.
Promovemos la colaboración y la transparencia y nos esforzamos por atraer, motivar y retener personas con talento en una cultura de respeto.
Si tienes motivación, talento y deseas ser parte de una organización avanzada y versátil, te apoyaremos y te ayudaremos a alcanzar todo tu potencial y avanzar en tu carrera profesional.
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