Sales Sup - Monterrey, México - Rhi Magnesita

    Rhi Magnesita
    Rhi Magnesita Monterrey, México

    hace 2 semanas

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    Descripción

    Customer Service RepresentativeRHI Magnesita has an amazing opportunity for Customer Service Representative Professional
    in Monterrey Nuevo Leon, MéxicoThe Customer Service Representative Professional is responsible for developing, managing and delivering support services to the organization's sales. A Professional Experienced applies practical knowledge of job area typically obtained work experience.
    This position will report to the Head of Sharla Camila Serafim Diniz.


    The Customer Service Representative Professional tasks include:

    • Developing and plan training plans
    • Processing orders from customers and resolving complaints;
    • Advising customers on product shortages, expected delivery dates, price changes, etc;
    • Acting as liaison between customers, production and distribution departments;
    • Selecting, managing and training on sales related systems & databases;
    • Assisting sales teams with individual account and sales territory planning;
    • Assisting sales teams with sales reporting

    About youDo you have:


    • Bachelor's Degree
    • Minimum 2 years of experience is required
    • Create a report creation and data analysis
    • Bilingual in Spanish and English
    • Basic SAP knowledge
    • Knowledge in logistics
    • High proficiency with MS Office Suite of products, specifically MS Outlook, Excel, Word, and PowerPoint
    • Ability to interact with staff, partners, and the public with a calm and professional demeanor
    • Excellent Problem solving and organizational skills
    • Hand on, forward thinking, and improvement/results driven
    • Familiar with data input, output, report creation and data analysis
    • Works effectively and collaboratively, including clear written and verbal communications
      What we bring to the tableAs a muchvalued employer:

    • Amazing benefits Christmas Bonus, Food vouchers, Saving funds, Life insurance, disability insurance, and more*Do you recognize yourself in this role?
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