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- Generate and distribute invoices to customers in a timely manner.
- Accurately record and reconcile customer payments received.
- Apply cash receipts to customer accounts, ensuring accuracy and timeliness.
- Investigate and resolve discrepancies or issues related to billing and payments.
- Collaborate with internal departments, such as Sales and Accounts Receivable, to address customer inquiries and resolve billing discrepancies.
- Maintain up-to-date records of customer accounts, payment history, and billing communications.
- Prepare and analyze reports on billing and cash application activities for management review.
- Assist in the development and implementation of billing and cash application policies and procedures to improve efficiency and accuracy.
- Proficiency in billing and invoicing systems/software.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Excellent organizational and time-management skills.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Effective communication and interpersonal skills for interacting with customers and internal stakeholders.
- Analytical mindset with problem-solving abilities to resolve billing discrepancies.
- Familiarity with accounting principles and financial processes.
- Adaptability to learn new systems and procedures quickly.
- Proficiency in Microsoft Office suite, particularly Excel for data analysis and reporting.
- Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
- Proven experience (2+ years) in billing, accounts receivable, or cash application roles.
- Familiarity with billing and invoicing systems/software (e.g., SAP, Oracle, QuickBooks) is a plus.
Billing & Cash Application Specialist - Mexico City, México - Arcserve
Descripción
Job Title: Billing & Cash Application Specialist
Scope of Role: The Billing & Cash Application Specialist plays a crucial role in ensuring accurate billing processes and efficient cash application procedures within the organization. They are responsible for managing billing functions, processing invoices, and applying cash payments to customer accounts accurately and promptly.
Duties and Responsibilities:
Skills and Competencies:
Education and Experience:
Certifications: While not mandatory, certification in accounting or related field (e.g., Certified Accounts Receivable Professional - CARP) would be beneficial