Office- Based Account Manager - Los Reyes, México - Nouryon

Nouryon

Empresa verificada

Los Reyes, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Office Based Account Manager (OBAM)
At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs - today and in the future.

In your future role as OBAM you will

Grow business at existing accounts
Review, manage and improve pricing levels within guidelines set out by commercial management.
Develop new accounts for future sales.
Exercise technical selling to the fullest by calling technical employees at accounts (manufacturing managers etc).
Prospecting
Approach potential customers to check if there is a demand for BUPC products
Make value proposition and utilize resources within BUPC to convert the opportunity into business
Provide market intelligence feedback to commercial management on
Market environment
Potential new projects
Manage relations with internal functions/departments to ensure customer satisfaction
Ownership of customer complaint (OFI) resolution, as appropriate.
Grow customer relationships to a magnitude such that they can be turned over to field account managers.
Establish alone or in concert with field account manager(s) an annual sales plan for the assigned business scope within the overall strategy set out by commercial management. Such sales plan should aim to protect existing business as well as developing new business.
Preplanning and timely reporting of customer calls as appropriate using predefined templates.
Provide reliable sales forecast to ensure proper product availability planning.
Participate in regular margin management review meetings with commercial management
Meet Annual Sales Budget (Volume, Revenue, Contribution Margin) defined by commercial management
Days of sales outstanding should be within the annual target
Overdue receivables should not exceed target of total receivable amount
Sales forecasts in Arkieva should be accurate and updated regularly
Price Quotes (SCL's) should be accurate and up to date.
Meet agreed number of call reports per year.
Timely followup on samples sent to OBAM accounts

We believe you bring

Bachelor's Degree required, Business Administration, Chemical Engineering or Chemistry degree preferred
35years of customer or technical service experience in a business to business environment.
Knowledge of the Polymer market is a strong plus.
Additional education in economics or MBA would be valuable.
Excellent communication skills, both written and oral in Spanish and English required.
Should have talent and ambition to work in a technical sales environment.
Open minded for cultural diversity
Excellent commercial skills in order to establish good relationships within targeted customer organizations and build new customer relationships.
Strong computer skills with ability to use spreadsheets, databases, ERP and CRM systems, presentation, and word processing software
Ambition to grow within the organization

We believe you have Excellent communication skills; including listening, managing customer objections and prospecting.

About Nouryon
We're looking for tomorrow's Changemakers, today.

Visit our website and follow us on LinkedIn.

#WeAreNouryon #Changemakers