Customer Service Representative - Guadalajara, México - CRM Properties

Descripción

Outgoing problem solver needed to be the glue on our team

Are you detail oriented person that enjoys helping people? Are you at your best when you're doing a variety of things and solving problems? If you gravitate towards leadership and are great at connecting with people, we have a place for you on the _
CRM Properties_ team.

At _
CRM Properties,_ we work hard, have fun and build lifetime relationships with our customers. At _
CRM Properties,_ our Customer Service Reps are our Rock Stars


CRM PROPERTIES has a strong reputation as the local "go-to" company for property managent. Every day we make "home" happen for countless families in our community. Our ideal Customer Service Rep will help our tenants have a great experience in our rental homes. We have a strong focus on customer service and put our customers first We are looking for a detail oriented, customer focused Customer Service Rep to maintain our reputation.


Major Tasks and Key Responsibilities

• Answer phones
• Tenant communication: You are the main point of contact with our tenants

Communication includes:

• Answering general questions
• Contacting them regarding delinquent accounts
• Manage resident ledger accounts

Job Overview and Requirements

• Required experience: Customer service experience preferred but no required. We will train the right person with the right attitude
• Great people skillsyou regularly interact with tenants
• Great at resolving conflict
• Very good communication skills, both written and verbal
• Excellent math skills
• Listening skills
• Highly organized, strong time management skills with a sense of urgency.
• Above average technology skills

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Excellent written and verbal communication in English is absolutely required_


Benefits and Pay

• This is a fulltime remote position with a U.S. company
• Starting salary pay between 16,00018,000 pesos per month
• Work Hours: Monday-Friday 8:305:00 (eastern time)
• Weekends off
• Paid holidays
• Paid time off
• Health insurance and taxes reimbursement
• Annual time of service bonus
• Internet expense paid

Please submit resume in English.
Questions? Call Brianna at extension 201.


Salary:
$16, $18,000.00 per month


Experience:

Customer Service: 1 year (preferred)


Tipo de puesto:
Tiempo completo


Sueldo:
$16, $18,000.00 al mes


Horario:

• Lunes a viernes
• Turno de 8 horas

Puede trasladarse/mudarse:

• Guadalajara, Jal: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Deseable)

Idioma:

• Inglés (Obligatorio)