Customer Service Front Office Agent - Huixquilucan, México - Henkel

Henkel

Empresa verificada

Huixquilucan, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team.

Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths.

Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging.

If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

YOUR ROLE:

Acts as single point of contact for assigned customer portfolio
Ensures all day to day customer related activities are dealt with in a courteous, accurate, timely manner, adhering to business standards
Enforces successful execution of Daily Operations Cycle (improved End Customer Service Level performance and faster response to incidences)
Maintains and increases customer loyalty, by building relationships

YOUR SKILLS:

At least 3 years of experience in Customer Service, ideally in Logistics
Advanced English level (Able to have a fluid conversation)
Experience in being the direct contact with the customer and problem solving skills
Previous experience working for Customer Experience, Retention, and Satisfaction
SAP Order Management

JOB ID:

Contract & Job type:
Full Time, Regular