Descripción
What you'll do:
Job Summary:
Responsibilities:
A.
Verifies customer, order and item information for accuracy and completeness by reviewing the quote and purchase order and clarifying discrepancies as well as checking catalog numbers for accuracy.
C.Identifies, understands and processes appropriately the variances in orders to assure proper information is entered such as various product groupings, reserve production planned line items, consignment and credit card orders.
D. Close communication with other departments to solve issues about pricing and quoting.E. Enter correct customer shipment and notification requirements. Applies proper sales credit and commission payment rates to orders. Reviews orders for completeness following order entry checklist. Participates in problem solving teams and special projects as directed by supervisor to improve processes. Assists and participates in cross-training for continuous improvement.
F.
Maintain safe, clean working environment in compliance with all Eaton safety standards, Life Saving Rules, and daily 5S+ requirements to help build a Zero Incident Culture.
Qualifications:
Qualifications
Education level required:
- Bachelor degree necessary.
Years and area of experience required
- Minimum 1 year customer interaction/support experience
Skills:
Technical Knowledge
Soft skills
- Easy adaptability to different work and cultural environments / team work / Good relationships with internal and external customer
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