- Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
- Utilizes Issue Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases of each issue; end results may include improved productivity, technology, processes, cost savings, and controls.
- May support any area of the business (organizationally, regionally or product-wise) from an issue/project perspective; regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
- Initiates and develops relationships with others throughout the business unit and the company in order to identify and understand business needs
- Implement solutions to improve effectiveness and results
- Ensure a culture of accountability, integrity and respect
- Works issues/projects as assigned to support improvements
- Identify and analyze escalated problems and provide guidance for resolution
- Negotiate solutions and acts as a liaison with internal and external clients
- Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations
- Evaluate cost/benefits, make recommendations, develop and oversee implementation plans
- Provides judgment based on analysis of factual information in complicated and unique situations
- Directly impacts the area through shared responsibility for delivery of end results
- Implement and develop controls to prevent risk within specialized business
- Analyzes and identifies risk and performs analytical reporting
- Acts as a consultant to the businesses regarding processes & controls
- Drives corrective actions
- Provides support to business activity owners and Third Party Risk and Control functions
- Coordinates and assists with onsite reviews
- Completion of compliance documentation and on boarding activities relevant to compliance due diligence.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- 5-8 years of control and/or project experience
- High attention to detail and quality
- Demonstrated analytical and problem-solving skills.
- Effective planning and organizational skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Consistently demonstrates clear and concise written and verbal communication skills
- Proven ability to make sound business decisions
- Experience in creating and implementing processes that result in improved business performance
- Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view
- Required Licensing/Registration: Series 7, Series 9, Series 10, Series 24,
- Bachelor's/University degree or equivalent experience
- Work in collaboration with the MCA Coordinator and Business Process Owner (BPOs) to identify, review and maintain Risk & Controls considering information sources (i.e. Business processes, Internal & External Reviews, SMPs, emerging operational risk, Issues, Operational Losses Events, Regulations & Policies and dependencies) to ensure Manager's Control Assessment (MCA) completeness.
- Support MCA Coordinator to provide subject matter expertise and challenge to BPOs in the risk & control scoring qualification (Inherent Risk, Control Assessment) as well as the monitoring tool assessment, according MCA Standards.
- Testing oversight and execution to ensure monitoring quality, completeness, and effectiveness of Business MCA; in case of control breaches identified, escalate, and follow up with the MCA Coordinator and Senior Management to develop Corrective Action Plans (CAPs) that will address said control breaches
- Accountable for maintain and assure Data Quality within the system of record (GRC) according MCA Standards and Procedures, as well as ORM guidelines.
- Support the MCA Coordinator to analyse and integrate information for Residual Risk Results (control and monitoring design, issues mapping, Operational Risk mapping, monitoring results, Data Quality).
- Support MCA Coordinator to provide information regarding MCA during Internal and External Reviews (i.e. Internal Audit, Strategic Franchise Reviews, FCR, Compliance Testing, Peer review, Regulatory Agencies).
- Support the MCA Coordinator and BPOs to define the most significant ARCMs and monitoring methods (including, KPI, KRI, ORIs), assess MIS adequacy, document key controls dependencies to internal service providers and vendors.
- Assist MCA Coordinator in strengthening issue notification and escalation to ensure issue accountability by the respective BPO or functional areas; follow up the related corrective action plan portfolio.
- Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
- Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- The successful candidate requires critical thinking, decision-making skills and management abilities that grant a challenging atmosphere with high exposure to all franchise levels.
- The role involves close interaction with the IBCO Office, MCA Coordinator, Senior Management, Business, 2nd / 3rd Lines of defense, regulators, global and regional teams.
- The role must be capable to express complex ideas to an understandable way to all forums and stakeholders.
- The role requires work as active partner in the identification, support, adoption and implementation of control and monitoring automation.
MCA Sr Analyst - Mexico City, México - Citi
Descripción
The Compl Bus Control Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
Qualifications:
Education:
Job Purpose:
The MCA Sr Analyst supports the business deliver the bank's operational risk framework and maintain a strong control focus.
The MCA Sr Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business.
MCA Senior Analyst works with MCA Coordinator in running continuously enhancing department's activities, support functions and control programs within each Businesses and MCA team covered; including self-assessment processes, reviews as well to provide training and awareness according to MCA Standards and Procedures.
This position belongs to the In-Business Control Office team and must have appropriate experience in internal controls and operational risk management.
The role will require working with business manager, stakeholders, MCA Coordinator, functional areas, and Global related areas.
Key responsibilities:
Activity, Risk & Control Identification
Risk, Control & Monitoring Assessment
Quarterly & Annual Risk Assessment
Risk & Control Support Functions
Development Value:
Job Family Group:
Compliance and Control
Job Family:
Business Control
Time Type:
Full time