Credit Analyst - Ciudad de México - Dupont

Dupont

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Main activities

Manage the given portfolio very closely to ensure collection efforts are accomplished, to prevent any order referral.
Manage a good relationship between Customer Service and the business and work as a Team to solve any issues we might face with our requests to our customers.
Proper reporting to the Credit Specialists, Business Consultants and Management, to record any issue we might have on collecting so we can escalate with the business for their assistance if needed.
Accountable for providing specific reports and timely follow up to our internal control team in India for reconciliation purposes.
Responsible for providing timely responses to our partners so issues might be timely solved.
Support on providing evidence on requests as needed for any internal or external audits as requested by management.
Develops competence by performing structured tasks or assignments.
Requires social skills to understand and interact with others on the team.
Receives significant instruction, guidance and direction from more senior level roles.
Uses prescribed guidelines to resolve standard problems.

Main requirements:

Bachelor's degree or equivalent required.
Proven ability to build and maintain strong relationships with internal and external customers.
Customer satisfaction oriented.
Excellent interpersonal, spoken and written communication skills in Portuguese and English.
Proven analytical skills (data analysis and interpretation).
Multitasking and project management skills
Intermediate to high level of Microsoft Office
SAP knowledge preferably, if not we can train.
Demonstrated flexibility/adaptability in a dynamic, fastpaced team environment.
Language skills: Advanced level of Portuguese as all communications with customers are in Portuguese and Intermediate level of English as some of our communications are in English.