CRM Specialist - Ciudad de México - StoriCard
Descripción
The Role
Optimize communication throughout the customer life cycle to ensure their conversion, retention and loyalty.
You will
- Collaborate with marketing, creative, product and insights peers to develop marketing strategies, lead campaign development and scale supporting technology and processes
- Use a behaviour driven approach to engage customers along their lifecycle journey through cohesive, personalized and dynamic experiences
- Track and measure progress through A/B testing to continuously optimize performance
- Keep a pulse on the competitive landscape and proactively identify opportunities to meet the needs of our target customers
Requirements:
- 1+ year of experience as a CRM specialist executing endtoend lifecycle marketing campaigns
- Database management
- Use of analysis tools
- Knowledge in omnichannel platforms
- Good spelling
- Advanced English
- Data Driven, analytical mindset, creativity, teamwork, attention to detail, problemsolving, communication and time management
Strong preference
- Experience using Braze
What we offer
- Make a positive impact on the lives of our customers via financial inclusion
- Professional development opportunities
- International exposure & work experience
- Competitive salaries
- Flexible schedule including remote work
- Generous vacation
- English classes
- Mental health support
- Extended maternity and paternity leave
- Yoga and exercise classes
- Company swag
- Legally required benefits
Tipo de puesto:
Tiempo completo
Salario:
$28, $33,000.00 al mes
Horario:
- Lunes a viernes
Prestaciones:
- Caja de ahorro
- Horarios flexibles
- Programa de referidos
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa
Experiência:
- CRM specialist: 1 año (Obligatorio)
Idioma:
- inglés avanzado (Obligatorio)
Lugar de trabajo:
In person
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