IT Vendor Management Analyst - Miguel Hidalgo, México - PepsiCo

PepsiCo

Empresa verificada

Miguel Hidalgo, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Overview:

Main Purpose of the Role:

IT Vendor Management Analyst supports IT Vendor Relationship Manager with all aspects of the business and technology needs, agreements, and relationship with an IT Vendor.

Responsible for analyzing and validating consumption of IT Vendors, implement guidelines and processes for coordinating the operation of the resource, contract, and performance management, working with Sector & Global IT stakeholders and along with IT Procurement & IT Finance providing insights/reporting for IT Vendor Portfolio Management.

Responsibilities:

Accountabilities:

IT Vendor Governance and Relationship Management:
Assist in coordinating governance discussion for IT managed services and IT strategic Vendors
Creating and maintaining IT Vendor profiles for IT strategic & preferred Vendors
IT Vendor Performance Management:
Support Track, report and analyze the performance of IT strategic Vendors and IT managed services providers using Service Level Agreements (SLAs), Key Performance Indicators (KPIs), Business Satisfaction Surveys
IT Vendor Contract Compliance and Sourcing Risk Management:
Resolves inquiries from IT stakeholders related to the IT contracts in place
Assist in manage the Contract Change management process
IT Vendor Resource Management:
Execute the validation of IT Vendor consumption data (e.g., resource unit validation, verifying calculations, ensuring volume pricing adjustments are applied, etc.) or Project related SOWs using established process.
Provide input into consumption trend analysis used to ensure best use of finite resources to support our business
Provide input to IT Finance to support the development of PepsiCo financial forecasts, financial business cases, and budget plans as required at a sector level
Work across IT Vendor Resource Management team to consistently deliver process (e.g., validation, service credits, data models, etc.) across services areas

Partners with IT services teams, IT Vendor representatives, and general IT associates to promote and deploy standard resource management sourcing processes.

Participates and provides support to IT VRM Managers in ad-hoc projects and initiatives inherent to the IT VRM department.

Qualifications:

Key Skills/Experience Required
Years of Experience

4 years college degree or commensurate work experience

year experience in IT Vendor Relationship Management, IT Governance or Procurement areas with interest or knowledge in IT environment.

years experience Financial Management (preferable)
years experience in IT environment (most)
years in Contract Management

Tech Skills

Good analytical skills and attention to detail
Excellent MS Office skills, in particular Excel, Word, and PowerPoint
Proficient in English, both verbal and written
Negotiation and influence Skills
Medium to High level understanding of commercial contracts or IT contracts

Non-Tech Skills

Ability to deliver credible insights through work products and communications
Ability to work independently with little direction and takes initiative
Capable of managing multiple time sensitive priorities simultaneously
Detailoriented; organized in approach and in document maintenance
Ability to work well in a team environment
Consistently shows urgency, courtesy and patience
Exceptional communication skills
Capacity to analyze at deep level and connect data from different sources to drive actionable decisions
Proactive attitude and results oriented
Positive response under pressure
Organized
Open to learning new skills
Respect and inclusion culture within the team
High level of commitment & resilience

Differentiating Competencies

Ability to interact with key stakeholders and communicate persuasively in a multifunctional environment
Ability to organize and prioritize work and meet deadlines through excellent time management and strong organizational and problemsolving skills
Highly organized and responsive, with ability to work on tight timelines.
Numerate and lateral thinker, good at data analysis, with a strong attention to detail

Overview (Secondary Language):

Main Interactions Within & Outside Organization

Main Interactions

Type

Name of group

Level/Bands

Purpose of interaction

Frequency
Internal

Global Procurement