- Triage, debug, and fix issues in our production system that may involve full stack from front-end and application microservices to databases and networking.
- Using monitoring tools identify performance, availability, and cost concerns. Automate monitoring, alerting, and scaling to proactively identify and resolve issues.
- Collaborate with engineering teams to review architecture and implementation of new features to ensure resilience and scalability.
- Design and implement solutions to eliminate technical debt as it relates to reliability, complexity, and observability.
- Work to co-ordinate incident response and RCAs. Take part in the engineering support on-call rotation.
- Develop troubleshooting processes, tools, and documentation for production support.
- Operate in a Continuous Delivery environment.
- Build operational maturity through automation.
- 3+ years of demonstrated experience managing and maintaining large-scale SaaS platforms
- Experience developing or maintaining software in at least one language (NodeJS, C#, Python, Java etc.)
- Familiarity with shell scripting (Powershell, Bash, etc.)
- Experience with log aggregation and analysis frameworks (ELK, Azure Log Analytics, Splunk etc.)
- Understanding of Git or similar version management tools
- Passion for automation
- Intrinsic curiosity to identify patterns, understand inner workings of complex systems and how issues emerge in production environments
- Excellent problem solving and software troubleshooting skills, must be able to diagnose problems quickly and accurately in live, continuous delivery environment
- BS or MS Degree in Computer Science, IT or related field required, significant technical experience can be substituted
- Good written and verbal communication skills
- Enjoy working on a collaborative team
- Experience developing and maintaining applications on Microsoft Azure, AWS or similar cloud-based platforms
- Experience with PowerShell, NodeJS, Kusto, or Groovy
- Experience with NoSQL databases (MongoDB, Cosmos, Dynamo, Redis or similar)
- Knowledge of both serverless and container-based application deployment models
- Experience with CI/CD tools
- Access to private medical insurance through Axa.
- Life insurance policy via Sura Seguros.
- 30-day Christmas bonus and a monthly technology stipend.
- Contribution of 8% of the employee's salary to a savings fund.
- Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to.
- Family-friendly benefits include 16 weeks off for maternity leave, eight weeks off for non-birthing parent leave, and employer-paid short-term and long-term disability.
- Support individual development through certifications, continued learning, conferences, and more.
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SRE (Site Reliability engineer) - Zapopan, México - VEscape Labs
Descripción
About us: VEscape Labs is a technical development firm specialized in cloud technologies. We connect top talent with firms seeking rapid growth and acceleration, turbo-charging their development teams to help them meet strategic goals.
We spark rapid growth and acceleration of strategic cloud initiatives with deep expertise and boundary-pushing innovation to turbo-charge development teams.
We are a magnet and incubator for top technical people, offering comprehensive training programs, a unique hands-on mentorship structure, and an entrepreneurial culture.
Our next team member will be authentic, articulate, and passionate about cloud technologies and is unafraid to roll up their sleeves and dive deep into the unknowns, using their expertise to identify opportunities to increase the overall capabilities of VEscape Labs internally and for our clients.
At VEscape Labs, you will have the opportunity to engage with systems at the cutting edge of technology. We allow our employees to build from the ground up and make an impact across the organization.
What You Will Do:
Recquired Qualifications:
DESIRED QUALIFICATIONS:
Why VEscape Labs?
We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know.
We currently offer the following benefits:
We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. VEscape Labs is an Equal Opportunity Employer.
