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- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Track requests resolution
- Provide technical training
- Build relationships with customers
- Test products & software
- Develop and share knowledge
- Previous Technical background
- Extensive terminal technical experience
- Field services experience
- High English level
- Experience in the industry is preferred
- Excellent interpersonal and verbal & written communication skills
- Strong continuous improvement mindset, strong leadership impact
- Experience with and SharePoint
- Demonstrated experience with Knowledge Management & Call Center Management
- Good administration skills
Exp Tech Supp Professional - Mexico City, México - Honeywell
Descripción
Responsibilities
YOUMUST HAVE