Customer Escalation Manager - Zapopan

The role requires a proven high level of RDBMS hands on technical experience across the Oracle RDBMS Product stack. · ...

Serve as the lead Customer Escalation Manager for the Database Development Executive Escalation Team, · ...

We are looking for a Database Incident Manager to manage end-to-end incident lifecycle. · We need someone who can own the escalation process from first notification through to resolution,Provide expert guidance on incident mitigation and next steps, · Manage expectations and comm ...

The Cloud Incident Manager will act as part of the Global Service Desk as L2 technical support and provide rapid intake triage stabilization and coordinated escalation for customer incidents. · Act as part of the Global Service Desk as L2 technical support adhere to and observe a ...

We are looking for your talent to solve technological and human resources needs efficiently. · ...

The Project Manager is a key player in managing, tracking and communicating the progress of projects. · Ensuring the quality delivery of implementation services from initiation through to completion. · ,, Manage multiple concurrent projects ensuring quality on-time and on-budget ...

Provide hardware, software, and network problem diagnosis and resolution via phone, email, chat, · and remote desktop support. · ...

We are looking for a Senior Network Project Engineer to support key network refresh initiatives across major global sites. · Deliver and support strategic network refresh projects across global locations. · Collaborate with business owners and IT teams to understand the current e ...

Fleet Patching and Provisioning is a team whose purpose is to develop a software lifecycle management solution and help standardize patching, provisioning, and upgrade of your standard operating environment. · Participate in the research and develop of enhancements to the product ...

The NetSuite Functional Consultant is responsible for delivering implementation services to NetSuite customers in a post-sales context. · ...

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, · and efficiency of Oracle products and services. · ...

Act as part of the Global Service Desk as L2 technical support and provide rapid intake, triage, stabilization and coordinated escalation for customer incidents. · ...

Work with the Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Responsible for the design and delivery of the mission critical stack, focusing on security, resiliency, scale and performance. · ...

The selected candidates will also be providing advice and assistance to internal Oracle employees on various customer situations and escalated issues. · Analyzing work load, implementing changes to improve productivity. Consulting with customers on complex use of Oracle products ...

Work with an elite team to provide Oracle Database Administration support for customer production systems in the Oracle Cloud. · ...

Work with an elite team to provide Oracle Database Administration support for customer production systems in the Oracle Cloud. · ...

This is a job for cloud incident manager with Oracle in Zapopan, Jalisco. The job involves providing technical support to customers and working closely with the customer to capture SR severity and impact. · ...

The Cloud Incident Manager is responsible for providing rapid intake, triage, stabilization and coordinated escalation for customer incidents. · ...

HCLTech is a global technology company looking for a Monitoring Specialist to ensure operational excellence through real-time monitoring and incident management. · ...

+Provide hardware, software, and network problem diagnosis and resolution via phone, email, chat, and remote desktop support. Respond to and manage tickets, calls, and instant messages. · Administer user access provisioning activities. · Troubleshoot client software · . · Identi ...