- Acts in role of process Subject Matter Expert (SME) for the product quality process at NNI. Supports internal and external stakeholders with issue resolution in a timely fashion and in a manner which meets their expectations.
- Assists in the development and maintenance of the review process for incoming sample product related deviations and queries.
- Manages incoming product information and evaluates in accordance with approved SOPs.
- Communicate direction on a range of uniquely complex issues in a simple and understandable manner to i.e., the stakeholders he/she support.
- Demonstrates knowledge of relevant industry standards, regulations, and SOPs. Proactively identifies potential challenges and pursues new ideas, solutions, and opportunities.
- Education level: Bachelor's degree required; relevant experience may be substituted for degree, when appropriate; advanced degree preferred.
- Requires a minimum of 3 years of progressively responsible, relevant experience; some experience in area of specialty required.
- Demonstrated ability to work independently under direction from manager. Exercises judgement in selection of methods and approaches for a given assignment. Able to plan, schedule, and arrange own tasks in completing objectives
- Demonstrated capability of using best practice and knowledge of internal and/or external business issues to improve products, services, and/or processes
- High level of Spanish and English is required.
Product Quality Specialist - Mexico City, México - Novo Nordisk A/S
Descripción
Position for Novo Nordisk GBS Mexico
Join Novo Nordisk for a life-changing career establishing and developing a world-class Global Business Service Center (GBS) in Mexico City. This will impact millions of people living with a chronic disease like diabetes and obesity. It will also impact your professional and personal development through offering you the unique chance to pioneer and build an agile unit offering vital business support to the Americas. Get to know us better by visiting our website .
The Position
Responsible for the tactical execution of quality-based review and disposition for all exceptions related to product distribution and supporting training relative to proper handling of product by e.g., Field Sales Employees, also supporting other processes in the Novo Nordisk Quality Management System as well as supporting continuous improvement projects within the department, affiliate, and/or in collaboration with global colleagues
Activities and Responsibilities
Required Qualifications
About the Department
You will become part of the Mexican team of one of the top pharmaceutical companies in the entire world, with a Danish spark and its own Mexican magic. What defines us is our commitment, passion, creativity, and innovation, which make the perfect blend to reach our goals as a whole team with a unique vision: Change people lives. As the Great Place to Work No. 1 company we are, we can say that there is nothing we seek that we are not willing to achieve.
Welcome to your life-changing career.