Apps Dev Sr. Programmer Analyst - Ciudad de México - Citi

Citi

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

The Ops Sup Sr.

Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.

Additionally, the Ops Sup Sr. Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.

The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

Perform indepth evaluation of basic operations and business processes, family procedures, and industry standards for business supported to identify and resolve complex problems
Influence decisions through advice and counsel as well as facilitate services to others in area
Serve as an analytical and/or procedural expert, representing a unit or team on cross function operational processes and project deliverables
Liaises with multiple teams across the Operations department
Coordinate and contribute to initiatives that support the goals of the Operations function and overall business
Assume informal and formal leadership role within team as well as coach and train new recruits
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.

Qualifications:

58 years of relevant experience
Experience with automated endtoend sourcing tools
Proficient in Microsoft Office
Ability and experience working in a fast paced, high pressure environment
Proven organization and time management skills
Demonstrated problemsolving and decisionmaking skills
Consistently demonstrates clear and concise written and verbal communication skills

Education:

Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

La función principal del puesto estará encaminada en la creación y mantenimiento de reportes, por lo que es indispensable el manejo de Big Data con un enfoque en quejas y aclaraciones, siendo SAS EG la principal herramienta para la generación de dichos reportes, contar con un perfil analítico que permita la construcción de algoritmos, métricas, pronósticos para la toma de decisiones.

Conocimientos requeridos:

MY SQL
SQL SERVER- Nível avanzado

SAS EG -Macro Lenguaje

TERADATA ASSISTANT

Conocimientos deseables:
Python

Power BI

Skills:
Se requiere disponibilidad de horario

Trabajo bajo presión

Orientado a resultados

Analítico

Actividades a realizar:
Migración de procesos

Creación y mantenimiento de reportes

Automatización de procesos

Análisis estadístico

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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