Empleos actuales relacionados con Representante de Atención a Clientes - Ciudad de México - American Express


  • IWG plc Ciudad de México

    Community Associate · MEXICO, The Point · The world of work is changing. Short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work. · We're leading the way at IWG. We've built the world's largest workspace network ...


  • Rh Solucion Xico

    We are a leading financial institution recognized globally for excellence. · Customer Care Professional Bilingual Role · We seek passionate individuals who excel at creating personalized experiences through empathetic connections and effective negotiation skills. · Key Responsibi ...


  • Ria México

    Ria Money Transfer is a global leader in remittances and a division of Euronet Worldwide, a public company listed on the Nasdaq as EEFT. Our Customer Care Expert plays a key role in delivering exceptional service to our clients. · Key Responsibilities · Engage with customers thro ...


  • Citi Xico

    The Ops Supervisor Manager is a middle-management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. · The overall objective of this rol ...


  • Rocketshiplt Xico

    About Rocketship LT · We are experts in detecting the best talent throughout Latin America. Our state-of-the-art technology helps identify High Potential candidates that your project, startup, or company needs. · Customer Service Representative for the US Market · This role is 10 ...


  • Uhn Xico

    **Job Opportunity with UHN in Mexico City:** · We are seeking a fluent English speaker for this role. · Hires Immediately: · Job Details: · Work 48 hours a week, 5 days a week, Monday to Sunday, with 2 days off (rotating). · Benefits include law benefits and punctuality and atten ...


  • Hyj Xico

    Vacancy for HYJ Company in Cuauhtémoc, Mexico City: · Customer Service Agent (No Experience Required) · This role is suitable for individuals with a strong command of the English language. · We are looking for candidates who possess the following skills and qualifications: · Adva ...


  • Allianz Xico

    We are a global leader in B2B2C insurance and assistance, offering international solutions that encompass health and life, travel, automotive, and assistance services. · Driven by customer needs, our innovative team is redefining insurance services through future-ready, high-tech ...


  • Amex Xico

    You Lead the Way. · We've Got Your Back. · With the right backing, people and businesses have the power to progress in incredible ways. · At American Express, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, comm ...


  • Citi Xico

    Ops Support Specialist 4 · The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordi ...


  • Teleperformance NSN Ciudad de México

    Resumen en 50 palabras: Atención a clientes para identificar y abordar sus necesidades, fomentando la retención de los que buscan cancelar el servicio. · Descripción del trabajo: · Habilidades requeridas: · Atención al cliente · Radicación de problemas · Resolución de conflictos ...


  • Grupo Pesado Castro Ciudad de México

    Atención al cliente - para el sector VIP · Buscamos un Gestor de Clientes VIP para nuestro equipo. · Descripción del trabajo: · Serás el punto de contacto clave para nuestros clientes VIP, brindando una experiencia premium en el mundo de las apuestas en línea. Tu misión será cons ...


  • Namastec México Ciudad de México

    Atención al cliente - Ejecutivo telefónico · Estamos buscando un profesional dedicado a brindar atención personalizada a nuestros clientes mediante llamadas y chats. · Responsabilidades clave · Resolver dudas y problemas de los clientes con eficacia. · Fomentar relaciones durader ...


  • Teleperformance NSN Ciudad de México

    Resumen del Puesto: · Cubrimos llamadas de clientes a través de distintas canales, garantizando un servicio excepcional y siguiendo los protocolos establecidos. · Descripción del Trabajo: · Atender a clientes que se comunican mediante llamadas telefónicas, chats en línea y mensaj ...

  • NDA mexico

    Atención al cliente

    hace 2 semanas


    NDA mexico Ciudad de México

    Únete a Nuestro Equipo como Gestor de Clientes VIP · Ubicación: Corporativo en Insurgentes Sur (entre Metrobús Parque Hundido y Colonia del Valle) · Sector: Betting & Gambling · Modalidad: Presencial | Contrato Indeterminado | Tiempo Completo · Vacantes Disponibles: 10 · Horarios ...


  • Independiente Mexico City Tiempo determinado

    Descripción del empleo: · Somos una empresa de fintech en constante crecimiento, y estamos buscando a gestores de atención al cliente para unirse a nuestro equipo remoto. · Horario de trabajo: · Trabajaremos desde lunes a viernes de 8am a 6pm, y los fines de semana tendremos turn ...


  • Namastec México Ciudad de México

    Silca, una empresa con experiencia en asistencia de reclutamiento y selección de personal, busca un profesional para la posición de Atención al Cliente (Ventas). · Beneficios: · Pago mensual: $8.500.00. · Bono mensual: $2,500.00. · Estabilidad laboral. · Prestaciones de ley desde ...

  • BINOMIA

    Atención al cliente

    hace 2 semanas


    BINOMIA Ciudad de México

    Contamos con 14 Tiendas, 2 Casas Palacio, 3 Boutiques Palacio, 3 Palacio Outlets, un Centro de Distribución y nuestro Corporativo; más de cien boutiques de marcas de lujo exclusivas de El Palacio, un nutrido portafolio de marcas propias y áreas gourmet que enriquecen la oferta, r ...


  • Trabaja Online Ciudad de México

    Atención al cliente - Bilingue catalán (MX) · Trabajo remoto a tiempo completo en EKALON · Detalles del empleo · Experiencia laboral: 1-3 años · Remuneración: 700 € · Descripción del puesto de trabajo · Buscamos una persona proactiva que se comunique efectivamente con los cliente ...


  • Konecta México Ciudad de México

    Requisito del Puesto: Excepcionalmente a los clientes · Konecta México busca un ejecutivo con pasión por brindar servicios excepcionales, en una empresa líder de crecimiento. · Responsabilidades: · Atender y resolver consultas de clientes, proporcionando información precisa y opo ...


  • Grupo Scanda Ciudad de México

    Se busca un Analista de Mesa de Control en una consultoría líder en atracción de talento. · Requisitos · Nivel educativo mínimo: bachillerato. · Experiencia laboral previa en atención al cliente durante un año como mínimo. · Conocimientos básicos sobre manejo de equipo de cómputo ...

  • Representante de Atención a Clientes - Ciudad de México - American Express

    American Express
    American Express Ciudad de México

    hace 1 mes

    Default job background
    Educación / Formación
    Descripción

    Empowering Excellence

    We foster a global community of diverse colleagues who are unwavering in their commitment to backing our customers, communities, and each other. At American Express, you'll embark on a unique career journey with benefits, programs, and flexibility that support your personal and professional growth.

    You'll be recognized for your contributions, leadership, and impact, and have the opportunity to share in the company's success. Together, we strive to uphold our values and deliver exceptional customer experiences every day, guided by integrity and a culture of inclusion.

    To succeed in this role, you must be able to establish meaningful conversations with customers, empathize with their needs, and adapt to our technology with ease. You'll need analytical, documentation, and time management skills, as well as an open mind and the ability to learn new skills quickly.

    As a customer support professional, your responsibilities will include:

    • Maximizing our services and benefits to establish long-term loyalty with our cardholders.
    • Analyzing customer spending habits and trends to provide personalized interactions.
    • Achieving pre-established service and efficiency goals.
    • Efficiently handling inquiries from card members within scheduled timeframes.
    • Responding to high volumes of calls with exceptional customer service in every interaction.
    • Demonstrating conversational skills and knowledge of Microsoft Office.

    Minimum Qualifications:

    • Clear and concise communication in English.
    • Developing customer loyalty through exceptional listening and empathy.
    • Building trust in conversations with customers.
    • Navigating a fast-paced environment driven by multiple metrics.
    • Proficiency in Windows environment.
    • Ability to recover from adversity and resolve issues effectively.
    • Agility and adaptability.

    Additional Requirements:

    • Flexibility to work variable shifts, including weekends and holidays.
    • Full-time schedule with shift flexibility requirements.
    • American Express offers a dynamic and inclusive work environment with opportunities for growth and development.

    We're committed to creating an environment where all colleagues feel seen, heard, and valued. Our goal is to ensure that everyone has a voice and can reach their full potential.


Trabajos
>
Mexico City
>
Representante de atención a clientes