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    Field Service Engineer - Mexico City, México - Epson America, Inc

    Epson America, Inc
    Epson America, Inc Mexico City, México

    Encontrado en: Talent MX C2 - hace 5 días

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    Descripción

    Job Description

    Responsible for Providing on-site support or telephone to internal and external clients in pre and post sales support: training equipment demonstrations, fairs, troubleshooting applications, profiles and complex problems, ensuring a high standard in the quality of services. Make timely escalation of problems when necessary to Advanced Support and follow up to its solution.

    Collaborates with/Key Customers include:

  • Service Coordinators
  • Authorized Service Centers
  • End Users
  • Product Managers
  • Sales Managers
  • Marketing Managers
  • Sales Executives
  • Wholesalers and Distributors
  • Retail
  • Reports to:

  • Service & Technical Support Manager
  • Minimum Experience Requirements

    B - Requires some specialist or admin experience (2- 5 years)

    Education

    D - Completion of an undergraduate program or equivalent experience (B.A. or B.S.).

    Physical Requirements

    A - Close visual acuity is required to perform activities such as preparing and analyzing data, viewing a computer terminal, extensive ready, visual inspection of small parts and/or operation of machines (including inspection).Balance - Not at allCarry/lift loads of: Light (up to 20 pounds)Climb - Not at allConfined work area - Not at allCrawl - Not at allExcessive Noise - Not at allExposure to dust, fumes, gases, radiation - Not at allExposure to moving mechanical parts, electrical current, chemicals - Not at allGrasp - OccasionallyHandle Object - OccasionallyHear - FrequentlyKneel - Not at allMarked changes in the temperature - Not at allPush/Pull - OccasionallyReach - OccasionallyRead - FrequentlyStand - FrequentlyTalk - FrequentlyUse repetitive motions - OccasionallyWalk - Frequently

    Travel

    All Travel - Up to 25%

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